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Customer Success Representative
hace 7 días
Buscamos un/a customer success representative que se encargue de asegurar la satisfacción y fidelización de nuestros clientes, ayudándoles a resolver sus dudas, problemas y necesidades con nuestro producto.
- Asesorar a los clientes.
\- Colaborar con los departamentos internos para problemas técnicos.
\- Mantener actualizada la base de datos de clientes.
\- Elaborar informes sobre el rendimiento e indicadores clave de éxito del servicio al cliente, etc.
Requisitos:
\- Título universitario en áreas relacionadas con ventas, márketing, comunicaciones o informática
\- 3 años de experiência en ventas de alto volumen y/o gestión de cuentas
\- Experiência extensa en conectar y entregar valor a los clientes
\- Excelentes habilidades interpersonales y de comunicación
\- Habilidades efectivas para resolver problemas
\- Experiência relevante en digital y un historial de análisis de problemas
\- Jornada completa.
\- Contrato indefinido.
\- Horario: 9h a 14h y de 15h a 18h y los viernes 9h a 15h
\- Teletrabajo 100%
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