Business Director

hace 2 semanas

Madrid, Madrid, España Indicia Worldwide A tiempo completo

Who are we?

Nice to meet you, we're Indicia Worldwide. We are a global data and technology led marketing agency who work with some of the world's biggest brands.

We see ROI where others don't.

We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies.

We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.

Indicia Worldwide is the product of three successful businesses, brought together by our parent company Konica Minolta in 2017. The vision was, and is, to create new value across the remit of marketing for our clients.

What you'll do:


Reporting to the Client Partner, the Business Director will support and drive growth of one of the world's biggest beverage companies, through balancing day to day operational support and leadership to the teams with a strategic approach to the client in order to enhance our service offering and overall performance.


The main areas of focus will be Client Relationship, Growth/Business Development, Account Management, People Development & Engagement, Financial Accuracy and Strategic Direction.


  • Taking the lead in establishing and nurturing strategic client relationships/engagement across brands/markets
  • Coaching and training direct reports (and any more junior client services individual working on the same team), leading by example in delivering client services excellence
  • Working closely with the Client Partner and actively contribute to the financial forecasting/resource planning process of accounts
  • Proactively developing and implementing initiatives to expand Indicia Worldwide's offering to the client
  • Contributing to the strategic direction and growth of Indicia Worldwide

What you'll bring:

  • Significant background in Account Management, ideally coming with an Account Manager/Senior Account Manager background, and/or Account Management teams leadership experience
  • Demonstrated high level of exposure to multicultural and international environments and ability to effectively liaise with both internal and external stakeholders of all sort of cultures and backgrounds
  • Extremely good level of English is mandatory
  • Relevant experience in the marketing/client management industry, including Media, Retail, Automotive, Pharma, FMCG and/or beverage
  • Relevant experience in an Agency environment is desirable
  • Full understanding of entire endtoend marketing process, from client strategic requirement to deliver crosschannels

The softer skills that we believe, will help you thrive in this role:

  • Confident in building and maintaining business relationships
  • Confident in giving constructive feedback
  • Excellent interpersonal, communication and negotiation skills
  • Credible leadership skills, capable of motivating agency teams and promoting the trust of our clients
  • Ability to work in a fastpaced environment
  • Excellent time management skills
  • Advanced attention to detail and accuracy
  • Proficient in MS Office, Excel and PowerPoint

Role Requirements:


The Business Director will be expected to spend a significant amount of their time on client interactions, with a preference to have them on a face to face, meaning that significant travel may be expected within the regional or scope.

Attendance to potential internal business meetings may mean travelling internationally.

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