Eu - Senior Support Engineer - Barcelona-onsite -

hace 2 semanas


Barcelona, Barcelona, España The White Team A tiempo completo
**1. Description of tasks.

  • Provision of ICT Service Desk first line support on Engineering Software client platform at F4E for incidents and requests from technical endusers (CAD, Analysis and Metrology).
  • Provision of user workplace support services: o Hardware: management of workstations, laptops and peripherals o Software: installation and configuration of engineering software, and overall enduser support.
  • Application support.
  • Collaboration and provision of support to the daytoday operations of the DT Unit.
  • Provision of user support to other IT technologies F4E might setup during the execution of the contract.

2. Requirements.

  • University degree in computer science or related field.
  • Minimum of 3 years of experience in performing tasks covering the technical areas below.
  • Experience in an IT environment dealing with Engineering Software.
  • Deep knowledge in the following technical areas: o Microsoft Windows technologies; o Hardware (workstations and laptops); o Configuration, administration and support of workstations, laptops and other shared resources in a network environment; o User administration, including aspects related to platform image creation and deployment, maintenance and updating, security and confidentiality.
  • Good organizational and problem solving skills.
  • Ability to work both autonomously and in a team.
  • Ability to focus on priorities and organize work as well as to deliver on time to agreed standards.
  • Serviceoriented attitude.
  • Excellent English oral and written communication skills, ability to interact effectively with Fusion for Energy representatives.

3. Advantageous criteria Knowledge of any of the following areas.

  • Administration and support of engineering software (for example: CATIA, ANSYS, MATLAB, Python).
  • Skills on Technical Data Management, administration and support of a PDM/PLM system.
  • Linux administration.
  • HPC for numerical analysis.
**4. Delivery of service.

  • Place: Fusion for Energy premises in Barcelona.
  • During normal working hours.


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