F&B Supervisor

hace 2 semanas

Palma, Baleares, España Four Seasons Hotels And Resorts A tiempo completo

About Four Seasons:
Four Seasons is powered by our people.

We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.


About the location:


The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate.

Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.About the roleWe currently have an opportunity for a talented and creative F&B Supervisor to join our pre-opening teamReporting into the Restaurant Assistant Manager, you will be responsible for assisting the daily Food and Beverage operation.

What you will doOur ideal F&B Supervisor will have a special talent and passion for ensuring you and your team deliver the highest of standards consistently and ensuring that our food offering is at the center of our guest experience.

You should have a wealth of Food and Beverage experience in luxury hotels, a desire to focus on the development of our team and a creative flair, bringing your personal touch and energy to all our food and beverage experiences.

Ideally you will also have experience of a new hotel or resort opening, and you will perform the following duties:

  • Develop and maintain an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for breakfast, lunch or dinner.
  • The ability to maintain a friendly manner with all guests when greeting them, seating them and throughout their dining experience.
  • Ensures successful handling of the dining room.
  • Control reservations and seating of the restaurant with regards to service standards.
  • Ensure the correct and consistent service techniques for various meal periods
  • Anticipate all materials and supplies, assure their availability.
  • Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
  • Observe daily conditions of all physical facilities and equipment in the restaurant; makes recommendations for corrections and improvements as needed.
  • Communicate with other departments to ensure a supporting team of professionals.
  • Ensure a safe working environment for all employees within the restaurant.
Respond properly in any hotel emergency or safety situation, and complete all accident reports promptly.

  • Promote good public relations and handle complaints or concerns of guests.
  • Understand all food and beverage items offered, including ingredients, methods of preparation and proper service.
Also, an expert knowledge of wines and spirits.

  • Attend and participate in all required meetings.
  • Promote teamwork and foster a harmonious working climate.
  • Participate in all inventories directly involved with the operation of the restaurant.
  • Use the computer system in ringing, printing and closing checks as well as shift report.
  • Give complete support to the Restaurant Assistant Manager and assumes responsibility for the Restaurant upon their absence.
  • Perform other tasks or projects as assigned by hotel management and staff.
What you bring

  • Excellent reading, writing and oral proficiency in Spanish & English
  • 1-2 years Restaurant experience, 1 year Food & Beverage service experience.
  • Knowledge of service and standards

Computer literate What we offer:

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee MealsSchedule & Hours:Full time contract 40 hours per week.

Rotating shifts from Monday to SundayCandidates must have the legal right to work in Spain and have fluency in English and Spanish.

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