Guest Experience Manager
Encontrado en: beBee S ES - hace 4 semanas
Trabajarás en Fuerte Group Hotels, una gran familia de profesionales de primer nivel con casi 7 décadas en el sector hotelero que ha crecido en marcas diferenciadas especialmente en el sur de España.
Amàre Beach Hotel Marbella te abrirá sus puertas en un enclave privilegiado, enfocado a brindar la mejor experiencia a sus huéspedes.
Buscamos a alguien como tú, que quiera poner pasión en su trabajo del día a día, mientras te ayudamos a crecer y te ofrecemos una nueva experiencia formando parte de un gran equipo con grandes ventajas:
💥 Política salarial competitiva.
💟 Ambiente de trabajo único, excelente clima laboral rodeado de grandes profesionales.
📈 Oportunidades de desarrollo, planes de carrera para que crezcamos juntos.
📚 Formación continua: apostamos e impulsamos tu talento. Especial atención a la mejora de tu nivel de idiomas.
¿Cuáles son las principales funciones?
* Comunicar al personal de atención al cliente los objetivos departamentales establecidos, así como repasar los procesos críticos y puestas en escena del área mediante la realización de mini reuniones diarias, de acuerdo con los estándares establecidos por el hotel.
* Elaborar los cuadrantes de turnos y vacaciones del personal de Atención al Cliente, de acuerdo con las previsiones de ocupación y la herramienta de dimensionamiento de plantilla.
* Gestionar y promocionar el programa de entretenimiento y servicios a ofrecer a los clientes.
* Supervisar, controlar y organizar las actividades de entretenimiento que se lleven a cabo en el Hotel, asignando las tareas al personal, cuidando la decoración, el servicio prestado, montaje y atención de las necesidades que pueda tener el cliente.
* Realizar el servicio de atención especial establecido para clientes VIP y especiales.
* Atender y asesorar al cliente en sus peticiones, para asegurar una experiencia personalizada.
* Coordinar con otros departamentos y con los proveedores de manera conjunta, las actividades de entretenimiento a realizar en el Hotel, para asegurar la mejor experiencia del cliente.
* Escuchar, gestionar y llevar a cabo el seguimiento de las quejas realizadas por el cliente durante su estancia en el Hotel.
* Cumplir con los objetivos de satisfacción del cliente en TripAdvisor, Booking, etc., así como gestionar y llevar a cabo el seguimiento de las quejas y sugerencias de mejora de los clientes.
*
-
Guest Experience
hace 3 días
Marbella, España Vincci Hoteles A tiempo completo**Descripción**: En Vincci Hoteles seleccionamos a un/a **GUEST EXPERIENCE MANAGER** para nuestro Hotel Vincci Selección Estrella del Mar 5*, - ubicado en Marbella (Málaga). Apostamos por ofrecer un turismo de calidad, responsable y sostenible, en el que nuestros equipos se desarrollan en un ambiente de igualdad, compañerismo y dinamismo. Entendemos la...
-
Sommelier / Guest Relations
hace 2 días
Marbella, España Cascada Marbella A tiempo completoCascada Marbella is a restaurant 2 minutes away from the shopping centre La Cañada, Marbella. It opened in September 2020 and has grown from welcoming an average of 20 covers to a 150. The venue is beautiful and spacious, greeting many private events such as weddings, private parties, communions and more. The cuisine is led by an experienced Michelin star...
-
Head Waiter
hace 2 semanas
Marbella, España Cascada Marbella A tiempo completoHey there! Ready to join the Cascada Marbella team as our Head Waiter? At Cascada, we're more than a restaurant; we're a hub of innovation in the culinary world, constantly seeking passionate individuals. We value challenging norms, commitment, hard work, honesty, and excellence. This is your opportunity to join a unique and growing team, contributing to our...
-
Office Manager
hace 2 días
Marbella, España Emprego ES A tiempo completoSocial Media-Savvy Junior Office Manager We are seeking a motivated and dynamic individual to join our team as a Junior Office Manager who possesses a strong background in social media. At our coworking center, we highly value collaboration, creativity, and innovation, and we are eager to find someone who shares these principles. **Responsibilities**: -...
-
Store Manager SWATCH
Encontrado en: Talent ES C2 - hace 2 semanas
Marbella, España Swatch Group A tiempo completoJob description SWATCH have an exciting opportunity for a Store Manager to join one of our stores in Puerto Banus. As a Store Manager your main tasks will be: Ability to build revenue, manage back-office operations and supervise selling professionals. Develop the strategies and plans to achieve sales results through clientelling, superior...
-
Head Waiter
hace 3 semanas
Marbella, España Cascada Marbella A tiempo completoHey there! Ready to join the Cascada Marbella team as our Head Waiter? At Cascada, we're more than a restaurant; we're a hub of innovation in the culinary world, constantly seeking passionate individuals. We value challenging norms, commitment, hard work, honesty, and excellence. This is your opportunity to join a unique and growing team, contributing to our...
-
Business Development Manager
Encontrado en: Talent ES C2 - hace 2 semanas
Marbella, España Click and Connect Online Limited A tiempo completoAn exciting opportunity has arisen for a talented and motivated Business Development Manager to join a leading global financial services company based in Malaga, Spain. This role offers a unique chance to make a significant impact and play a key role in driving business growth.About the Company:The company is a renowned global financial services provider...
-
Restaurant manager
Encontrado en: beBee S ES - hace 4 semanas
Marbella, España Luuma Beach Restaurant A tiempo completoDear Manager,. We would like to introduce to you our wonderful working spot, Luuma Beach Marbella. Front line beach restaurant with 50 sun-beds and 200 seats in the restaurant. Open all year round, 7 days a week for lunch and dinner. In summer months we also serve breakfast. Making guests feel at home, with quality of food combined by service with a smile.....
-
Consolidation Manager
hace 1 día
Marbella, España Sommet Education A tiempo completo**Consolidation Manager** **Permanent contract **/ Marbella, Spain Sommet Education is a hospitality management and pastry & culinary arts education group of more than 1200 employees that is home to five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole Ducasse, Invictus Group and the Indian School of...
-
Consolidation Manager
hace 2 días
Marbella, España Sommet Education A tiempo completo**Consolidation Manager** **Permanent contract **/ Marbella, Spain Sommet Education is a hospitality management and pastry & culinary arts education group of more than 1200 employees that is home to five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole Ducasse, Invictus Group and the Indian School of...
-
Conversion Rate Optimisation Manager
hace 2 horas
Marbella, España Orchard A tiempo completoConversion Rate Optimisation Manager (CRO) €60,000-70,000 Marbella, Spain Hybrid working, excellent package and personal development opportunities. Chance to join a large, progressive, global Digital Marketing agency, exciting global clients in the igaming space, Conversion Rate Optimisation Manager, strategic level role, working as part of a client...
-
Head Host/Hostess
Encontrado en: beBee S ES - hace 4 semanas
Marbella, España BohoClub A tiempo completoJob Title: Head Host / Hostess. . Reports to: Restaurant Manager. . Responsible for:. Welcome customers and guests being the first image of Boho Club Restaurant. . Job Requirements:. - Education in: Hospitality/ Turism. - Experience: Minimum 1 year. - Languages: English: Professional Level / Spanish: Professional Level. - Other languages are highly valued...
-
Dependiente de Tienda Marbella
hace 3 días
Marbella, España Nikki Beach A tiempo completoBuscamos dependienta encargada de tienda a jornada completa, 5 dias semanales 8 horas al dia, Sabado y Domingo son dias laborales. Periodo de trabajo del Abril hasta Octubre con la posibilidad de hacer parte de nuestro equipo todos los anos. Hay que tener experiência en ventas.Hablar ingles, otras idiomas son un extra.Se pagara sueldo mas commission de...
-
Dependiente de Tienda Marbella
hace 2 semanas
Marbella, España Nikki Beach A tiempo completoBuscamos dependienta encargada de tienda a jornada completa, 5 dias semanales 8 horas al dia, Sabado y Domingo son dias laborales. Periodo de trabajo del Abril hasta Octubre con la posibilidad de hacer parte de nuestro equipo todos los anos. Hay que tener experiência en ventas.Hablar ingles, otras idiomas son un extra.Se pagara sueldo mas commission de...
-
Restaurant Reception Manager
Encontrado en: beBee S ES - hace 4 semanas
Marbella, España GAIA MARBELLA Restaurant - Fundamental Hospitality A tiempo completoFundamental Hospitality is looking to hire an experienced Restaurant Reception Manager for a new restaurant, GAIA, soon to open in Marbella.Who are we?Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated,...
-
Head Waiter
Encontrado en: Talent ES C2 - hace 2 semanas
Marbella, España Cascada Marbella A tiempo completoHey there! Ready to join the Cascada Marbella team as our Head Waiter? At Cascada, we're more than a restaurant; we're a hub of innovation in the culinary world, constantly seeking passionate individuals. We value challenging norms, commitment, hard work, honesty, and excellence. This is your opportunity to join a unique and growing team, contributing to our...
-
Hostess
hace 2 días
Marbella, España Nikki Beach A tiempo completoJustify your position! When you are a hostess, you are hosting the guests’ Nikki Beach experience - it is primarily your responsibility to make guests feel welcome, make any arrangements for them that they wish to make, check on them throughout the day, collect feedback through conversation and pass the information on to the Marketing department & floor...
-
Project Manager For Portuguese Market |
hace 2 semanas
Marbella, España Jobfinder Spain A tiempo completo**Requirements**:- Fluent in English, Spanish and Portuguese.- Excellent people management skills (30 people)- Previous experience as a financial controller is desirable.- Ability to work in a stressful environment- Produce performance reports to the MD- Have a valid Spanish driving license and own a car**The package**:- Salary: circa 3k gross- Contracted...
-
H-631 | Project Manager For Portuguese Market
hace 2 semanas
Marbella, España Jobfinder Spain A tiempo completo**Requirements**:- Fluent in English, Spanish and Portuguese.- Excellent people management skills (30 people)- Previous experience as a financial controller is desirable.- Ability to work in a stressful environment- Produce performance reports to the MD- Have a valid Spanish driving license and own a car**The package**:- Salary: circa 3k gross- Contracted...
-
Clients Manager
hace 2 horas
Marbella, España WEB Caution A tiempo completoAre you looking for an ambitious team, a real startup environment in WEB Caution where you can play a crucial role and manage a great mission? Keep reading! As a Clients Manager, you will be at the heart of WEB Caution's development. Your primary mission will be to manage and expand our portfolio of tenants and property owners. The tasks are varied and will...