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Internship: Customer Service Support Intern
hace 3 meses
Location: Madrid
Type: Internship (beca: debes estar registrado como alumno)
Length: 6 months
Time: 30-35 hours/week
Expected Start Date: as soon as possible
Your role:
Contribute a high growth business that will help improve the lives of millions contributing with a global leader in Health Technology.
You will join a dynamic and high technology team, that collaborates with different teams: Resource Planners, Logistics, Field Service Engineers.
You will support your colleagues in using our internal application that tracks the resolution of the cases raised by our clients: you will be a part of tests, launching and support for the new users; Check operational quality of system equipment; Instruct customers in the operation and maintenance of the system; Serve as company liaison with customer on administrative and technical matters for assigned projects. Analyze several performance indicators and recommend actions based on it.
It will be a 6-months, remunerated internship. We work in a hybrid mode, our office in Madrid is located in Sanchinarro.
You're the right fit if:
You are currently enrolled as a student, pursuing a bachelor or master degree in IT, Software, Business Analytics, Big Data, Telecommunications, Biomedical Engineering. We will be signing convenio de practicas with your university/school. You can commit 30-35h/week in a morning schedule.
You are organized, patient, interested in IT solutions for Healthcare and Big Data and Analytics.
You speak Spanish and English fluently.
You are proactive and solution oriented.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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