Junior Biomedical Technical Support Specialist

Encontrado en: beBee S ES - hace 1 mes


Barcelona, España Danaher A tiempo completo

In our line of work, life isnât a given - itâs the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world weâre located. Creating impactful innovations like ours, doesnât happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.  

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, weâre working at the pace of change to improve patient lives with diagnostic tools that address the worldâs biggest health challenges. 

The Junior Biomedical Technical Support Specialist for Radiometer is responsible for supporting our customers via our call center solution and on field. The Junior Biomedical Technical Support Specialist will support, diagnose via remote connections and installs, repairs, maintains, calibrates and cleans instruments on field.  The technical support specialist troubleshoots and diagnoses product problems in a timely manner, continues positive customer relationships and develops partnerships with Sales to aid in uncovering additional selling opportunities.

This position is part of the Radiometer Iberica´s Service Department located in Spain and Portugal and will be a hybrid position At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

You will be a part of the Spanish Service Team and report to the Team Leader of the Spain Centro Zone responsible for Centro Zone Service Operations If you thrive in an amazing and multifunctional role and want to work to build a world-class service organizationâread on.

In this role, you will have the opportunity to:

Support, diagnose and repairs Radiometer analyzers remotely through Radiometer´s Call Center Solution
Repair, calibrate, clean and test instruments. 
Follows logical troubleshooting procedures and diagnoses problems in a timely matter.
Manages positive customer relationships
Conduct professional behavior with team and customers.
Develops strong partnerships with Sales personnel to aid in anticipating potential customer issues and uncover additional selling opportunities in accounts.
Reviews solutions with customers; discusses needs and ensures a safe operation situation.
Maintains field parts inventory, testing devices and tools. Maintain clean and safe working environment at the customer site and in the company vehicle.
Compliance with all regulatory and company required documentation and service work orders.         
Performs on-call duties to cover weekends and overnights
Cross covers other regions as necessary
Acts as a consultant to the customers in regards to their 360 degree needs for service and support 


The essential requirements of the job include:

Formación Profesional or Degree or diploma in Biomedical Engineering, Clinical Engineering, or a closely related field
Strong interest or first experience in the biomedical field diagnostics, or related areas
Strong interest or first experience in troubleshooting, repairing, and maintaining biomedical instruments and diagnostic devices. 
Spanish and English proficiency is mandatory.
Up to 50% travel may be required for on-site support of biomedical instruments. Flexible working hours, including on-call duties for weekends, as necessary for biomedical field.
Effective in making appropriate service decisions within deadlines.


It would be a plus if you also possess previous experience in:

Managing call center operations solutions
Basic Networking or IT system upgrades / troubleshooting experience / networks / security
         
#LI-remote

 At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home or out at field. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrowâs science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering whatâs next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.


  • Technical Support Specialist

    Encontrado en: Talent ES C2 - hace 2 semanas


    Barcelona, España Lengow A tiempo completo

    All jobs are open in Nantes/ Paris/ BarceloneThe Support team is made up of around twenty people of all nationalities. Divided in several teams (functional or technical), the technical support team is responsible for providing technical assistance or solutions to customers encountering issues with our software. The team works closely with developers to...

  • Technical Support Specialist

    Encontrado en: Talent ES C2 - hace 1 semana


    Barcelona, España Lengow A tiempo completo

    Lengow, an intelligent and automated e-commerce platform :Since 2009, Lengow has been the indispensable e-commerce platform for multi-channel expansion in the European market: marketplaces, price comparison websites, affiliate marketing, display ad retargeting, social media, etc.All jobs are open in Nantes/ Paris/ BarceloneThe Support team is made up of...

  • Technical Service Specialist

    Encontrado en: Talent ES C2 - hace 1 semana


    Barcelona, España Werfen A tiempo completo

    Overview Post Date June 20, Number WEBWW-- Job Function Technical Service & Support Location Barcelona Country Spain About the Position Job Summary Leading the service of his assigned instrument platforms, being accountable the proper functioning of the service in this line.  The Technical Service Specialist will be integrated in a team of...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** Sitel Group is leader in the Contact Center sector thanks to the work of our employees, offering personalized and professional CX solutions to our clients. We are looking for a Technical Customer Support Representative Renewable Energy to provide high-level customer support for our client, who is a leading global specialist in...


  • Barcelona, España Talingual A tiempo completo

    German speaking Technical Support Advisor We are very excited to announce an exciting new role for our client in Spain. If you are a sales professional with fluent in German and have a passion for digital marketing then we are looking for you! This position will be for our client – a global outsourcing partner - and is based in their offices in the...


  • Barcelona, España Palo Alto Networks A tiempo completo

    **Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...

  • Service Technical Support

    hace 2 semanas


    Barcelona, España SP Industries A tiempo completo

    **Additional Information**: This is a key role in the company, providing technical support and training and servicing for the full range of SP i-Dosi products supported from the SP i-Dosi Mataró-BN facility. This support extends to internal teams across the world, end users and to the global distributor network. Service and technical training is included...

  • IT Support Specialist 3

    Encontrado en: Talent ES C2 - hace 4 días


    Barcelona, España MongoDB A tiempo completo

    MongoDB is seeking the newest member of the Office IT Team. You will join an existing team that provides technical support for all of our EMEA offices and remote staff.Our goal is to maximize the efficiency of our colleagues through the use of technology. This means we split our time between providing top-notch end user support, and developing smart...


  • Barcelona, España Somm Excellence Alliance A tiempo completo

    Introduction to the vacant position: The Biomedical Signal Processing and Interpretation Group (BIOSPIN) of the Institute for Bioengineering of Catalonia (IBEC), located at Campus Diagonal-Besòs of the Universitat Politècnica de Catalunya-Barcelona Tech (UPC), is looking for a Postdoctoral Researcher on the development of algorithms for wearables and...

  • Technical Sales Support

    hace 15 horas


    Barcelona, España Walters People A tiempo completo

    Desde Walters People estamos en búsqueda de un/a Technical Sales Support para trabajar en una empresa dedicada a la maquinaria industrial ubicada en la zona del Maresme. Como parte integral de nuestro departamento de ventas, esta posición será fundamental para proporcionar soporte técnico y comercial en un entorno internacional de maquinaria...

  • Technical Support Specialist BIM 360

    Encontrado en: Talent ES C2 - hace 2 semanas


    Barcelona, España Autodesk A tiempo completo

    Position Overview We are hiring French speaking Technical Support Specialist to join our team of tech enthusiasts assisting customers to get the best out of their Autodesk products. Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Autodesk Revit or similar software? Then, we would...


  • Barcelona, España Recruit4. Work A tiempo completo

    Join us as a Customer Support Specialist and make a significant impact on our customers' satisfaction during their stay.Main Responsibilities- Provide exceptional customer service by assisting guests, resolving issues, and answering inquiries promptly.- Address customer queries via phone and email related to bookings, activities, and the Dutch market.- Offer...


  • Barcelona, España Recruitment Direct Ltd A tiempo completo

    **German Speaking Technical Support** **Barcelona, Spain** €18,540 gross per year + €3000 performance bonus per year + relocation **The Overview of the job** This role would be suitable for those interested in new technologies and an international environment. We are looking for a Technical Support Advisors to work for a well known American...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of German and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Dutch and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Spanish and advanced Italian language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Swedish and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...

  • Technical Support Specialist Fusion 360

    Encontrado en: Talent ES C2 - hace 7 días


    Barcelona, España Autodesk A tiempo completo

    Position Overview Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with 3D CAD/CAM/CAE? Then we would like to hear from you! You will report to Technical Support Manager We support hybrid working schedule. Main Responsibilities: Respond to support requests by multiple channels...


  • Barcelona, España Sitel A tiempo completo

    **About Us**: **Job Summary**: In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Portuguese and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client....


  • Barcelona, España Sitel A tiempo completo

    **About Us**: **Job Summary**: In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Swedish and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...