German Speaking Technical Support
hace 2 semanas
**German Speaking Technical Support**
**Barcelona, Spain**
€18,540 gross per year + €3000 performance bonus per year + relocation
**The Overview of the job**
This role would be suitable for those interested in new technologies and an international environment.
We are looking for a Technical Support Advisors to work for a well known American corporation which provides hardware (smart phone and tablets)/ software product services.
**Job Duties**
- Maintaining client relationships through product support over the phone
- Providing customers with quotes and product knowledge
- Handling effectively all incoming incidents
- Gathering information from customers, troubleshoot technical issues
**Job Conditions**:
- Full-time (39hrs/week) and long-term Contract
- Salary:
1) Fixed: 18.540 Euros gross year (base + language compensation)
2) Performance Bonus: 3.000 Euros gross/year
- Shifts: 12:00-21:00 or 13:00-21:00 Monday-Friday, on weekends: Shift 10:00-18:00
- Start date: Immediate
- Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in pro-portion to time worked)*
**Requirements**:
- German native level speaker with fluent English
- Great teammate
- Analytical skills with demonstrated problem solving ability desired
- Ability to operate in high pressure situations
- Good technical skills and knowledge preferable
- Excellent communication skills.
**Job Types**: Full-time, Permanent
**Salary**: 18,540.00€ - 21,540.00€ per year
**Language**:
- German (required)
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