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As Front Office Agent you will be creating countless, yet for each guest individual first and last impressions. From a truly warm welcome, with plentiful hand-picked WOW-moments until a sincere goodbye, which invites for many returns. You are a genuine host, you have the ability to keep an eagle-eye in the most chaotic situations and you will demonstrate in every action, why #LIFEISBETTERINBIKINI:
- Leave an unforgettable first and last impression, while performing the guests’ check-in and check-out
- Be approachable, attentive and show real interest in our guests’ stories and requests
- Go the extra-mile and think out of the box. Challenge yourself and treat each guest individually
- Receive, communicate and/or fulfill guest requests (restaurant reservations, order flowers…)
- Arrival- and departure guest preparations. In charge of the final reservation- and invoice check
- Create invoices and handle payment procedures
- Take reservations by phone, e-mail or walk-in in absence of reservation team
- E-mail, telephone & chat correspondence with inhouse and external guests
This position is vacant immediately.
