Contract Coordinator
hace 1 mes
Title: Contract Coordinator
Departament: Admin / Services
Location: Area metropolitana de Barcelona, Esplugues de Llobregat
Starting date: asap
Jobe mode: hybrid
Role overview
The role of the Contract Coordinator is responsible for the creation and administrative monitoring of the service contracts that the company has with its customers.
The Contract Coordinator is responsible for ensuring that the levels of services reflected in the contracts are acceptable to both parties, as well as compliance with legal regulations at both regional and national level.
The role will also be responsible for monitoring the financial evolution of contracts, ensuring their up-to-date performance.
Main responsibilities:
• As Contract Coordinator, understand the needs of the customer, sales team and technical team in order to ensure the smooth execution of Maintenance Contracts;
• Provide efficient support in invoicing tasks, control of figure recognition and resolution of incidents related to Contracts and/or Orders;
• Provide assistance in BackOffice tasks, document management, preparation of reports and management of historical documentation;
• Single-point action in response to internal and external inquiries related to the execution of Contracts and other activities related to the achievement of financial objectives;
• Collaborate with the Accounting team to ensure the correct invoicing and follow-up of payments, acting if necessary when they are delayed for any reason;
• Promote the renewal of our clients' Contracts;
• Management of Contracts with 3rd parties (Agfa healthcare technology providers);
• Implement the payment/collection management policy provided by HQ;
• Collaborate in administrative tasks according to the manager's requests;
• Collaborate in the definition and updating of dashboards aimed at the optimal management of the Services Department.
• Management of invoicing associated with Contracts/Orders, including collection management.
Requirements:
• Between 1-3 years of experience covering similar positions (also appreciated in related sectors);
• High knowledge of SAP;
• Excellent knowledge of the Office suite;
• Familiarity with billing flows;
• Previous experience with a CRM;
• English at the level of professional conversation;
• Ability to manage high numbers of incidents;
• Ability to carry out their activity in dynamic environments
• Proactivity and autonomy;
• Goal orientation
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