HR Country Care Specialist

Fantastic opportunity for passionate HR Professional in Pearson Madrid, Spain

About Pearson Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but a lifelong journey. More than 160 million users worldwide trust Pearson products and services. Our integrated portfolio of products is becoming increasingly digital to meet their evolving learning needs, helping us support more people in the moments that matter throughout their lives. Learn more at We are Pearson.

Our team: The Country Care HR team sits within HR Operations. Our team has a geographical, in-country focus on operational excellence and compliance. We are also the executors and experts of local intelligence. Our Purpose - Add Life to a Lifetime of Learning

About the role

Passionate about employee experience, the Country Care HR Consultant will report to the Country Care EMEA Lead. This role will be an operational driver and in-country HR subject matter expert. This position will partner with HRBP's of business division, Centers of Excellence, shared services (“Pearson People Services”), Payroll, Solutions (IT), and Finance, to keep Pearson competitive and compliant. You’ll be the SME for Spain within the global Country Care organization. Your peers lead Country Care activities all around the globe.

Key Areas of focus

• Implement both long and short-term strategies as per the business division HRBP guideline.

• Manage adherence to Compliance/local regulations.

• Partner with our Legal COE teams on local legislation update, employee relation matter.

• Maximize the value of services across the employee hire to retire lifecycle, through an exceptional delivery and provide expertise support in an HR compliance standpoint.

• Identify gaps and work on a Process Improvement portfolio. Provide an exceptional experience through innovation, simplification, and digitization.

• Manage high profile escalations through multiple team partnership, assess root cause, implement solutions to reduce escalations and improve processes.

• Strategically manage local vendor performance including SOW, SLA establishment with our benefits vendors.

• Act as a sounding board for our HRBP and COE for any case escalation related to a specific business division.

• Maintain positive relationships with the EMEA HR Teams to ensure effective co-operation and synergy. Share best practices.

• Oversee the Employee Relations including the Work Council negotiations and company representation.

• Be part of the local leadership team advising and leading the local HR policies and local compliance.

• Define all the HR local policies according to Pearson needs and local legislation requirements.

• Oversee, help, advice and support the HRBP and local management on the implementation of the local HR legislation.

• Support the facilities team regarding the Health and Safety employee requirements.

• Advice on the Legal Entity governance.

To be successful in this role, you will ideally have

• Bachelor’s degree or relevant work experience

• Significant local experience in Employee Relations, Benefits, Compliance matters

• A natural ability to discern, organize, and convey complex problems and solutions.

• Thrive in an environment with an agenda for change, growth, and innovation.

• Student of simplification and making complex processes appear simple to the end user.

• Gifted at executing corporate strategies into locally relevant applications.

• Fluent in Spanish and English

What Sets us Apart?

Benefits and Rewards. We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programmes meet the different needs of our diverse teams, and their families too. There is a range of options, but when you join our Pearson family these are some of the benefits that we offer that you can look forward to

• Competitive compensation package

• Annual bonus based on performance

• Invest and Earn money and/ or become a shareholder with Pearson Worldwide programme ‘Save for Shares'

• Family friendly policies, work-life balance, flexible working arrangements

• Opportunities to work in global environment, grow your professional network and work from any location.

• Generous vacation policy including paid leave for volunteering purposes.

• Daily challenges and opportunities to make a significant impact.

• A supportive and collaborative team culture.

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly. Our office is based in Madrid, Spain.

Applications :

• Please submit your CV in English

• As part of this recruitment, please state if you are permitted to perform work in the Country, where this role is located

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: HUMAN RESOURCES

Organization: Corporate Human Resources

Schedule: FULL_TIME

Req ID: 15397