head of customer service

Wallapop is a Spain-based scale-up driven by the purpose to empower people to embrace a more conscious and sustainable way of consuming. We believe in a world where extending the life of products and reducing environmental impact is mainstream.As Spain’s leading peer-to-peer marketplace for pre-loved items, we connect millions of users every day. Powered...

Liderarás el equipo de atención al cliente y serás responsable de la gestión de operaciones logísticas de última milla. Analizarás datos para optimizar procesos y mejorar la calidad del servicio, colaborando con equipos internos y partners externos.

Liderarás el equipo de atención al cliente y serás responsable de la gestión de operaciones logísticas de última milla. Analizarás datos para optimizar procesos y mejorar la calidad del servicio, colaborando con equipos internos y partners externos.

Kanguro es una startup de logística de última milla nacida en Barcelona. Operamos una red universal de puntos de recogida (Kanguro Points) por toda España y estamos expandiendo a Alemania, Francia y Portugal. Combinamos IA y tecnología propia para hacer la entrega y recogida de paquetes más eficiente para el carrier, más cómoda para el cliente y más...

Liderarás el equipo de atención al cliente y serás responsable de la gestión de operaciones logísticas de última milla. Analizarás datos para optimizar procesos y mejorar la calidad del servicio, colaborando con equipos internos y partners externos.

Wallapop is a Spain-based scale-up driven by the purpose to empower people to embrace a more conscious and sustainable way of consuming. We believe in a world where extending the life of products and reducing environmental impact is mainstream.Dé el siguiente paso en su carrera profesional ahora: desplácese hacia abajo para leer la descripción completa...

Join to apply for the Head of Customer Service role at AUTO1 GroupDescripción de empresaAre you ready to lead a Customer Service team undergoing a major transformation and take full ownership of delivering an outstanding customer experience nationwide? Do you enjoy managing teams, optimizing processes, and driving customer satisfaction in a dynamic...

Join to apply for the Head of Customer Service role at AUTO1 GroupDescripción de empresaAre you ready to lead a Customer Service team undergoing a major transformation and take full ownership of delivering an outstanding customer experience nationwide? Do you enjoy managing teams, optimizing processes, and driving customer satisfaction in a dynamic...

Join to apply for the Head of Customer Service role at AUTO1 Group Descripción de empresa Are you ready to lead a Customer Service team undergoing a major transformation and take full ownership of delivering an outstanding customer experience nationwide? Do you enjoy managing teams, optimizing processes, and driving customer satisfaction in a...

Head of Customer Operations - Service, Engagement & Claims¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.Full-timeMET Retail is a new chapter for the group: bringing energy directly to households. We’re building a technology-driven retail platform for power and gas, with a...

Head of Customer Operations - Service, Engagement & Claims Full-time MET Retail is a new chapter for the group: bringing energy directly to households. We’re building a technology-driven retail platform for power and gas, with a digital, customer-first model. One model, built to scale across Europe. We’re a small international team, and there’s a lot...

Wallapop, a Spain-based scale-up, invites an experienced Head of Customer Service to shape and lead our customer experience strategy.Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación.You will partner with Engineering, Product, Operations and Marketing to elevate CS for...

Wallapop, a Spain-based scale-up, invites an experienced Head of Customer Service to shape and lead our customer experience strategy. You will partner with Engineering, Product, Operations and Marketing to elevate CS for both C2C and Pro users.Balancing strategic vision with hands-on leadership, you will drive AI-enabled support, optimize processes, and...

MET Retail is a new chapter for the group: bringing energy directly to households. We're building a technology-driven retail platform for power and gas, with a digital, customer-first model. One model, built to scale across Europe.We're a small international team, and there's a lot to build. Join us on this exciting journey and you'll help shape how this...

MET Retail is building a technology-driven energy retail platform, delivering a seamless, AI-assisted customer experience.Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura.We are seeking a Head of Customer Operations to own ticketing, engagement and claims across Spain...

MET Retail is building a technology-driven energy retail platform, delivering a seamless, AI-assisted customer experience. We are seeking a Head of Customer Operations to own ticketing, engagement and claims across Spain at launch, with expansion to France, Germany and Italy.You will design an omnichannel service model, build and lead the customer operations...

Wallapop, a Spain-based scale-up, invites an experienced Head of Customer Service to shape and lead our customer experience strategy. You will partner with Engineering, Product, Operations and Marketing to elevate CS for both C2C and Pro users.Balancing strategic vision with hands-on leadership, you will drive AI-enabled support, optimize processes, and...

Overview In this role you will lead Wallapop's customer experience strategy, partnering with Engineering, Product, Operations, and Marketing to elevate cross-functional CS capabilities. You will drive AI-enabled service operations, intelligent routing, and real-time user insights to improve outcomes for both C2C and Pro users. You'll balance strategic...

Overview In this role you will lead Wallapop's customer experience strategy, partnering with Engineering, Product, Operations, and Marketing to elevate cross-functional CS capabilities. You will drive AI-enabled service operations, intelligent routing, and real-time user insights to improve outcomes for both C2 C and Pro users. You'll balance strategic...

Overview In this role you will lead Wallapop's customer experience strategy, partnering with Engineering, Product, Operations, and Marketing to elevate cross-functional CS capabilities. You will drive AI-enabled service operations, intelligent routing, and real-time user insights to improve outcomes for both C2 C and Pro users. This is a high-impact...