Empleos de careerxtra en Valencia

We are working with a leading Outsourcing/BPO company that is looking to recruit a Customer Service Specialist to join their offices in Valencia. Position: Customer Service Specialist Location: Valencia, Spain Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Map and document workflows to support operational and...

Location: Valencia, Spain Employment Type: Full-time What You'll DoMap and document workflows to improve operational and compliance processes.Develop and maintain knowledge base content for internal and external users.Create standardized templates and automated responses to boost efficiency.Define performance metrics and deliver regular reports and...

Location: Valencia, Spain  Employment Type: Full-time What You'll Do Communicate with customers via phone, email, chat, and social mediaPersonalize every interaction with empathy and active listeningGuide customers to the right solutions and ensure satisfactionEscalate feedback to improve internal processesFocus on KPIs like customer satisfaction,...

Location: Valencia, Spain  Employment Type: Full-time What You'll Do Communicate with customers via phone, email, chat, and social mediaPersonalize every interaction with empathy and active listeningGuide customers to the right solutions and ensure satisfactionEscalate feedback to improve internal processesFocus on KPIs like customer satisfaction,...