Front Office

hace 3 semanas


Madrid, España RMC Asia A tiempo completo
Empresas: RMC Asia
The RMC Asia team is actively seeking individuals for the front office & guest services internship at GHM Hotels. Located in Doha, Qatar, this internship is part of RMC Asia's Cultural Exchange Programs, which also offer a variety of management training and contractual positions in hotels and resorts across Asia. Experience luxury hospitality, gain access to the international job market, and indulge in the rich cultural heritage of Qatar by applying for this opportunity DETAILS Host: A 5-Star Hotel by GHM Hotels Destination: Doha, Qatar Department: Front Office Program: Hospitality & Business Internship Duration: 12 months Intake: April - June 2024 FRONT OFFICE & GUEST SERVICES - RESPONSIBILITIES - Greeting guests upon arrival and making them feel welcome - Performing and administering check-ins and check-outs - Assigning rooms and taking care of administrative duties - Processing guest payments - Being a source of information to guests on various matters such as transport and restaurant advice - Accommodating general and unique requests - Understanding all hotel room categories, room rates, packages, and promotions - Communicating with all departments to fulfill guest requests - Handling complaints & diffusing conflict or tense situations with guests - Other related duties in the front office department PROGRAM BENEFITS - Accommodation - Visa sponsorship - Monthly allowance - 3 on-duty meals per day - Local transportation - Uniform with laundry service - Medical insurance - Arrival support (airport pick-up) - Recruitment opportunity by the host - An unforgettable educational travel experience - Additional benefits provided by the host
Requisitos : - Enrolled students or recent graduates within 24 months - School, college, or university reference letter - Conversational English - Well-groomed - Pleasant personality - Clean criminal record - No drug abuse - Minimum 6 months passport validity
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