Concierge Supervisor

hace 4 semanas


Barcelona, España Hotel Mandarin Oriental Barcelona A tiempo completo
Empresas: Hotel Mandarin Oriental Barcelona
What will be the main functions you will perform in your position? - Provide guests access to all that Barcelonas and Cataluña has to offer. - Offer a warm, sincere and personalized welcome to all guests. - Create special conversations with guests, which identify personal preferences in order to record in each guests profile history. - Have an in depth knowledge of directions, travel time, cost and various forms of transportation. - Maintain a constantly updated database with extensive information about city highlights. - Demonstrate firsthand knowledge of the recommendations with thorough research. - Is proactive and able to anticipate the complete requirements to make the experience a success. - Enquire as to the success or enjoyment of the recommendations made. - Maintain a consistent and sufficient level of brochures, maps and handouts. - Knows how to work with GoConcierge Software. - Is knowledgeable of all in-house and arriving guests. - Is aware of all daily events in the hotel. - Arrange tickets for theatre, sporting events and local attractions. - Make and confirm dining reservations. - Arrange for package delivery and pickup for guests. - Provide guests with a confirmation card for dining reservations, transportation, theatre tickets, etc. - Communicate all important details to management and colleagues. - Maintain a clean, neat and organized desk. - Act as a guide when guests ask for direction and physically assist them to their destination within the hotel. - Provide clear directions for all guests travelling outside the hotel. - Respond to all guest needs and requests. - Other activities as deemed appropriate by the Chief Concierge or Director of Rooms. - Other projects as assigned by the management of the Hotel.
Requisitos : - Good knowledge of Barcelona -Fluent in English and Spanish -Flexibility -Teamwork
  • Concierge Supervisor

    hace 3 semanas


    Barcelona, Barcelona, España Hotel Mandarin Oriental Barcelona A tiempo completo

    What will be the main functions you will perform in your position? Provide guests access to all that Barcelona's and Cataluña has to offer. Offer a warm, sincere and personalized welcome to all guests. Create special conversations with guests, which identify personal preferences in order to record in each guest's profile history. Have an in depth knowledge...


  • Barcelona, España Mandarin Oriental Hotel Group A tiempo completo

    **Position**: Guest Experience Supervisor (Full time #533793) **Property / Office**: Mandarin Oriental, Barcelona **Location**: Barcelona, Spain It is the mission and intent of this position that the Guest Relations Supervisor will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Department. - Scope of Position -...

  • Front Office Supervisor

    hace 3 semanas


    Barcelona, Barcelona, España Hilton Diagonal Mar A tiempo completo

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments.A Front Desk...

  • Front Desk Supervisor

    hace 5 días


    Barcelona, España Hilton Worldwide, Inc. A tiempo completo

    Job Description - Front Desk Supervisor (HOT0AJVX) Job Description Front Desk Supervisor ( Job Number: HOT0AJVX ) Work Locations Work Locations : Hilton Diagonal Mar Barcelona Passeig Del Taulat 262-264 Barcelona 8019 A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests,...

  • Front Office Supervisor

    hace 3 semanas


    Barcelona, España Hilton Diagonal Mar A tiempo completo

    Empresas: Hilton Diagonal MarA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...

  • Front Desk Supervisor

    hace 3 semanas


    Barcelona, España Hilton Diagonal Mar Barcelona A tiempo completo

    DescriptionA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...

  • Front Desk Supervisor

    hace 2 semanas


    Barcelona, Barcelona, España Hilton A tiempo completo

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

  • Front Desk Supervisor

    hace 3 semanas


    Barcelona, Barcelona, España Hilton Diagonal Mar Barcelona A tiempo completo

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

  • Front Desk Supervisor

    hace 3 semanas


    Barcelona, Barcelona, España Hilton A tiempo completo

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

  • Head Concierge

    hace 4 semanas


    Barcelona, España Melia Hotels International A tiempo completo

    “El mundo es tuyo con Meliá”   Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. Es saber que has empezado uno de los viajes más...


  • Barcelona, España Marriott International, Inc A tiempo completo

    **Job Number** 24084801 **Job Category** Rooms & Guest Services Operations **Location** Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and assisting...