Technical Product Support Specialist
hace 6 meses
We Elevate... Your Responsibilities
Computer Science newly graduated to provide support to the “FSS Solutions team” as growing scope of global maintenance and new technology implementation (Azure, E-invoicing, Planon, Kofax enhancements, Reporting, future EMS, training) is causing service bottlenecks and potential business interruptions with current resource allocation.
The position is meant to deal with the worldwide technical support activities for the Finance & back-office operations delivered by the Schindler Shared Service Center located in Madrid for PtP.
Key responsibilities:
The candidate should understand the technical business systems and procedures and will be involved in the implementation and support of applications to help the organization operate more efficiently and effectively.
The candidate should identify and solve problems, perform systems administration functions, and become familiar with a variety of different environments, cloud platforms, and other technologies.
The candidate should be able to understand and enhance code in object-oriented programming languages as java and be prepared to work with other languages like ABAP, json or SQL.
Main responsibilities will be the following tasks:
• Help with the technical support of the OCR software components by Kofax.
• Collaborate on the development of interfaces on SAP CPI, using JAVA and XML as programming languages.
• Collaborate on the technical support and development of Logic Applications on MS Azure (Document Intelligence), using JSON as programming language.
• Collaborate on the technical support and development of new reports on MS Power BI
• Get the knowledge for the support and development of functionalities on Process Director by Kofax, using ABAP as programming language.
• Be able to install new programs and updates to existing programs above.
We Elevate... Your Best Self
We are looking for a people-minded technologist, who is passionate about building experience within the software solution arena, a solid problem-solver, with proven ability to operate and deliver in a fast-paced, dynamic environment, all the while meeting our high-quality standards. Candidates need a well-rounded background to balance the line between IT and the business. For this position, Schindler seeks people with:
Expertise:
• Graduate or between 1-2 years of experience.
• Good level of at least one object-oriented language is required.
Knowledge, Skills and Languages:
• Strong problem solver and ability to translate business needs into solutions.
• Proven success in contributing to a team-oriented environment. Empathic and team playing.
• Highly organized; able to structure and manage large quantities of complex information.
• Proficiency in English and proactive communication effectively with all levels of staff and management.
• Ability to challenge value and ideas, prioritize on critical paths for success. Proactive risk finder and coordination across teams.
Education:
• Bachelor’s degree in computer science or engineering
We Elevate... You
Flexible compensation plan. Childcare vouchers, car rental, health insurance with benefits for your family members, restauant vouchers... Save money with the flexible remuneration and its tax advantages Flexible hours: enter between 7:30 am and 9:30 am and leave between 05:00 pm and 07:00 pm. Is there a lot of traffic in the mornings after dropping the children off at school or are you an early riser to make the most of the day? Organize it the way you want with our flexible schedule Vacations: You will enjoy a continuous working day in the summer, and how many things can you do in almost a month? if you don't know, start thinking about it here you have almost 1 month of annual vacation Also, think about what you are going to do in the summer evenings because here you will have them free Online training in technology and languages: Do you want to get certified in your new favorite technology? Do you prefer to learn a new language? at Schindler you have online training for this, 100% subsidized by the company. Medical insurance 100% subsidized: We are experts in the lifting sector experts in the lifting industry, we leave the medical check-ups we leave to the professionals. Life insurance: When it comes to insurance, this is a classic - and if you work at Schindler, you'll get one Physiotherapy service: Hard working sometimes affects the health of our muscles. Enjoy a good decontracting massage with a good physiotherapist. Financial help for children with disabilities: We are here to help you. We not only care about you; we also care about all the needs your family may have. Financial rewards for loyalty: Loyalty pays off It's so important to us that you thrive here that we want to thank you as best we can. Personal loan arrival: To help you with any unforeseen event or to give you a hand with your dreams, when you're with us for 2 years you can count on our personal loans. International experience: You will work in an international environment, with the opportunity to collaborate with teams in other countries, and you may even have the option to change your residence temporarily.-
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