Associate Business Process Manager

hace 2 semanas


Madrid, España ERM A tiempo completo

As the Associate Business Process Manager, you will be responsible for supporting process improvements across people, technology (Salesforce applications), and behavior in Sales and Marketing, working closely with stakeholders to capture business requirements and support projects until handover to the Technology Lead for technical refinement. Additionally, you will contribute to the onboarding, training, and communication initiatives to support users and maximize the value of our applications.

The Associate BPM works closely with the Technology Leads to coordinate technical solution delivery and collaborates actively with the Global Business Process Manager on continuous improvement initiatives and projects.

Key responsibilities

Lead projects related to process optimization in Sales and Marketing, serving as a project manager until handover to the Technology Lead for implementation. Collaborate with stakeholders to capture business requirements, ensuring alignment with organizational objectives. Ensure smooth transition and alignment between business requirements and technical solutions. Assist in the onboarding process and data migration of acquired businesses, ensuring seamless integration with existing systems and processes. Drive the delivery of global training programs to ensure widespread adoption of optimized processes and new technologies. Find efficiencies in supporting the RUN organization, streamlining processes and workflows, and implementing best practices for application support.

Additional responsibilities

Collaborate effectively with cross-functional teams including sales, marketing, IT, and operational support to ensure alignment and cohesion in Salesforce usage. Drive the setup of a Super User network with key system users to serve as first line end user support and support data management. Build strong relationships with stakeholders and act as a trusted advisor on Salesforce-related matters. Communicate technical concepts and solutions effectively to both technical and non-technical stakeholders. Provide regular updates and reports on the status of Salesforce applications, including progress on enhancements, technical debt resolution, and optimization efforts.

Skills and experience

Bachelor's degree in Business Administration, Management, or related field. Advanced degree or certifications are a plus. Proven experience (2+ years) in project management, particularly in process optimization or business transformation initiatives. Strong understanding of Sales and Marketing processes, with proven experience in Salesforce applications. Certifications: Salesforce Administrator, Salesforce Sales Cloud Consultant, Salesforce Marketing Cloud Email Specialist, and Marketing Cloud Administrator are a plus. Proven experience in capturing and translating business requirements into actionable plans. Ability to support projects through their lifecycle, ensuring successful handover to technical teams for implementation. Familiarity with data migration processes and integration challenges, especially in a global context. Demonstrated ability to identify and drive process improvements across people, technology, and behavior. Excellent communication and collaboration skills, with experience in influencing senior stakeholders in a global organization. Strong organizational skills with the ability to manage multiple projects simultaneously. Proactive mindset with a focus on driving results and delivering value to the organization. Flexibility to manage time zone difference with international teams.

  • Madrid, España Brambles Group A tiempo completo

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...


  • Madrid, España IE University A tiempo completo

    Overview: **Associate Control Manager** IE University is looking for an Associate Control Manager! The Associate Control Manager under a Control Manager direction, implements control procedures, operates control data and prepares all kinds of control statements and reports. He/she is responsible for managing and communicating information within the...

  • Business Process Manager

    hace 21 horas


    Madrid, España Yara A tiempo completo

    Date posted: May 4, 2023- Location: Madrid, M, ES Brussels, Brussels-Capital Region, BE Oslo, NO Vilnius, LT- Job Function: General Management- Job Type: Permanent- Job Requisition ID: 15744**Business Process Manager - Sales**: We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges -...


  • Madrid, España Brambles Group A tiempo completo

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...


  • Madrid, España Siemens Gamesa Renewable Energy A tiempo completo

    It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. You will act as a Change Manager, derives and implements Continuous Process Improvement and Business Process Management. You will continuously initiate, support...


  • Madrid, España Keil Business Solutions GmbH A tiempo completo

    Keil Business Solutions GmbH is an innovative Google reseller and IT service provider. For a customer project we are currently looking for a **Senior SAP Process Engineer/Business consultant for Logistics area at TKE (f/m/d) - Spain** **Tasks**: - Customer business consulting role - Develop process concepts and define detailed processes. - Work together...

  • Process Expert Manager

    hace 1 semana


    Madrid, España JTI - Japan Tobacco International A tiempo completo

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the...

  • Process Analyst Manager

    hace 1 semana


    Madrid, España JTI - Japan Tobacco International A tiempo completo

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the...


  • Madrid, España SITA Switzerland Sarl A tiempo completo

    Overview: **_WELCOME TO SITA_**: **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ ABOUT THE ROLE & TEAM:_**: As an Associate Business Operations Manager in the network team, you will work alongside the rest of the network team members to track operating plans, follow up on budgets against targets, drive reporting and manage...

  • Associate Manager

    hace 1 semana


    Madrid, España HCL Technologies A tiempo completo

    **Associate Manager**: - Madrid - 5-9 Years - Spain **Job Family** - Practice (Packages) **Job Description (Posting).** - Job Description for SAP FICO: - Understanding the client business landscape - Knowledge of End-to-end business process like P2P, R2R, O2C etc. - Strong Knowledge and hands on working experience in: - General Ledger Accounting -...


  • Madrid, España Novartis Argentina A tiempo completo

    Job ID- 364570BR- Feb 27, 2023- Spain**Job Description**: - 2023 will see Sandoz become a standalone organization! As a global market leader in Generics and Biosimilar medicine, Sandoz is stepping forward from a position of strength! Those joining Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how...


  • Madrid, España Sandoz A tiempo completo

    2023 will see Sandoz become a standalone organization! As a global market leader in Generics and Biosimilar medicine, Sandoz is stepping forward from a position of strength! Those joining Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be careers...

  • Associate Consultant

    hace 1 semana


    Madrid, España HCL Technologies A tiempo completo

    Madrid 4.5-8 Years Spain **Job Description (Posting).** **Qualification** B-Tech **No. of Positions** 1 **Skill (Primary)** CFS-Platform Engineering-EMS Platform **Employee Group** Business Line FT **City** ALL **Entity** INFRA **Auto req ID** 1237379BR **Expected Date of Closure** 01-Jun-2023 **Reporting Manager Designation** ASSOCIATE...

  • Associate Recruiter

    hace 1 mes


    Madrid, España Business Network Builders A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they are doing! - We're committed to bringing passion and customer focus to the business._ We are a consulting company & Workday Specialist that enhances the integration of technology into companies through a professional team and a unique way of doing business based on understanding and...

  • Associate Consultant

    hace 1 semana


    Madrid, España HCL Technologies A tiempo completo

    Madrid 4.5-8 Years Spain **Job Description (Posting).** **Qualification** B-Tech **No. of Positions** 1 **Skill (Primary)** Infrastructure Management Services (IMS)-Security-System security **Employee Group** Business Line FT **City** ALL **Entity** INFRA **Auto req ID** 1238498BR **Expected Date of Closure** 01-Jun-2023 **Reporting...


  • Madrid, España Amadeus A tiempo completo

    Business Process Innovation Expert - Process Mining page is loaded Business Process Innovation Expert - Process Mining Apply locations Nice Madrid time type Full time posted on Posted 5 Days Ago job requisition id R16939 Job Title Business Process Innovation Expert - Process MiningBusiness Process Innovation is a new team and capability which is positioned...


  • Madrid, España Radisson Hotel Group, Madrid Office- Revenue Management A tiempo completo

    Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people...


  • Madrid, España Celonis A tiempo completo

    We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Team: The Business Analytics team uses our own Celonis software to do...

  • Associate Manager

    hace 1 mes


    Madrid, España HCL Technologies A tiempo completo

    **Associate Manager**: - Madrid - 5-9 Years - Spain **Job Family** - Practice (Packages) **Job Description (Posting).** **Qualification** - B-Tech **No. of Positions** - 1 **Skill (Primary)** - SAP (APPS)-SAP HCM Payroll-SAP HCM German Payroll **Experience** - 5-9 Years **Auto req ID** - 1257541BR **Job Expires** - 26-May-2023


  • Madrid, España Combined Insurance A tiempo completo

    **Role Purpose**: This role will drive transformational change, continuous improvement, enhanced staff know how / standards, and help oversee the provision of operational insights to help improve service delivery and the adoption of target state ways of working. The role has a primary focus around Operational Transformation - spanning Target Operating...