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Sales Engineer

hace 2 meses

Madrid, España Remote People A tiempo completo

Job Summary

Part of a small local team, the Technical Training Sales Support Engineer will support two areas of the Motul business in Korea:

70%: Specialist and SME in technical and product knowledge, supporting local training requirements and queries – escalating to regional HQ where required

30%: Support local Business development team in expanding distributor network in Korea, including joining market visits and distributor meetings

This role will have a direct reporting line to the Sales Country Manager, based in Korea and a dotted line to the Regional Technical Training Manager, based in Malaysia

Area of Responsibility

Local Training Support (70%)

  • Conduct on-site training to both dealers, workshop mechanics, retailers and customers
  • Handles training topics in:
    • Products
    • Industrial specification
    • Automotive hardware
    • Lubrication
    • Specific distributor training topics from Headquarters
  • Collate training requests in respective territory to prepare the training plan along with the sales plan provided by Business Development Manager or Sales Manager
  • Provide recommendation and revise the training materials accordingly to the HQ direction
  • Assist to coordinate and analysis training outcome by providing reports and statistics
  • Provide recommendations and resolve technical questions assist Technical Training Manager to collate and share questions with Asia Pacific technical team
  • Provide recommendation and resolve Competitor Products comparison
  • Work closely with Regional Product team to meet Korean regulatory registration requirements (KOSHA, K-REACH)

Local Business Development Support (30%)

  • Supports Business Development team by establishing developing relationships with existing distributors/prospects and recommending solutions.
  • Assist Business Development team in distributor sales planning and effective network expansion.
  • Support local marketing activities, identify strengths, and weaknesses and propose improvement activities.
  • Maintains relationships with both distributor and clients by providing support, information, and guidance researching, training, technical support and recommending new opportunities
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • Be involved in local road-shows and events

Key Relationships

Internal

  • Korean Business Development team (Country Manager Sales Development Executive)
  • Regional Technical Manager
  • Technical team in other Asia Pacific countries
  • Regional Product team (Based in Singapore)
  • Regional Marketing team

External

  • Distributors
  • Distributor Sales Representatives
  • Local Regulatory Authorities

Job Requirements

  • Possess at least Diploma in Engineering or related discipline
  • 5+ years working experience in Automotive/Lubricants sales and/or Services, of which at least 2 years’ experience in the automotive industry as customer service advisor or diagnostic technician
  • Ability to converse fluently in native language (Korean), written and spoken business level English
  • Good time management, independent, hands-on, resourceful and self-driven to ensure delivery of the training plans
  • Strong interest in automotive and training experience
  • Good communicator and with excellent presentation skills

Strong commercial sense and entrepreneurial