Group ERP CoE Senior Specialist

hace 3 semanas

Madrid, España ESML SD Iberia Holding S A U A tiempo completo

Verisure is seeking an experienced, talented, innovative, hands-on and passionate Group Oracle Cloud ERP CoE Senior Specialist with the capacity to play a managerial role in our development of a Group ERP Center of Excellence Team, with colleagues in Madrid, Sweden & Lisbon. The role will report to the Group ERP GPO and will be based in Madrid. Extensive internal and external training will be provided to ensure optimal employee development.

This is a unique opportunity to be part of a transformational growth story, to hold a key role in the development of our Group ERP Center of Excellence, and be part of a growing, ambitious high-performing company that is the market leader in Europe and a very important player in LATAM.


The company’s success depends on its people and it invests in them every day. Working with Verisure is being part of an industry leading world-class company that has a strong entrepreneurial spirit.


Responsibilities will include, among others:

• Coordination and leadership of support and maintenance activities (incident management, service request management), SLA implementation and helpdesk management related to the support model Process

• Implementation of a CoE structure evolution, enabling the transition of CoE support model to an “in house” structure with Verisure internal resources

• Act as PMO for multiple small, medium and large projects after go-live in markets, including rollout of IFRS 16 module for all our 18 markets in cooperation with Lisbon based Group accounting function

• Provide in-depth Oracle ERP cloud solution functional knowledge to support changes, upgrades and releases. Including lead and coordination on functional training, validation and user support

• To review and evaluate the new features included in Oracle Service Packs for further business process evolution and continuous improvement

• To possess a deep functional understanding of the implemented cloud solution within the business

• To elaborate strategy for training and to deploy training waves to company stakeholders, validators and end users (refresh training cycles on existing functionalities, new functionalities, etc.)

As a result, we are looking for a self-starter and high potential / top performer individual who will combine deep Oracle Fusion Cloud knowledge with a proactive business mindset focused on driving value to the business.

• High education degree in Finance / Economics / Business / IT / Engineering

• +5 years relevant experience, as part of an international team in a large organization

• Fluent in written and spoken English. Spanish/French is desirable

• Extensive experience in FIN transactional processes, with proven experience in support/maintenance activities during implementation programs

• Deep understanding of Oracle system architecture and emerging capabilities

• Experience in project/ team management in ERP support model through change with a customer service mindset

• Familiarity with compliance and governance controls

• Results oriented, and ability to establish priorities and meeting deadlines

• Self-starter with a keen focus on continuous improvement

• Leadership skills, and ability to influence processes and stakeholders

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