Global Head of IT Consumer Experience
Encontrado en: Talent ES C2 - hace 2 semanas
Description
As the Global Head of IT Consumer Experience at Galderma, you will be a key player in our fast-paced IT organisation supporting a fast-growing company. In this senior role, reporting directly to the CIO , you will be the face of IT, delivering end-user and regional IT services on a global scale.
As the face of IT to Galderma, you will manage key relationships with senior stakeholders globally. By understanding their strategies and priorities and translating these into IT projects, you will actively strive to improve the experience of our consumers. This role offers the possibility to shape and influence the future development and transformation of Galderma’s IT organisation and how it is being perceived across the company.
Your overall team will be comprised of 30 internal and 60 external IT specialists all striving to deliver the best service to our customers.
This is a unique opportunity to make a significant impact on our organization and help shape the future of IT at Galderma. If you’re ready to take on this challenge and elevate your career, we’d love to hear from you.
Key Responsibilities
Your role will encompass the management of all core IT Service Management processes, ensuring their adherence within Global IT. As the platform owner of our ServiceNow platform, you will have the opportunity to define our platform strategy and drive process improvements, enhancing the efficiency and effectiveness of Galderma’s core IT processes across our outsourced landscape.
You will lead regional and local IT site managers who perform local IT services in all countries where Galderma operates. Additionally, you will ensure that our IT Service Desk becomes the first choice for all standard IT requests, driving improvements to enhance the end-user experience.
Skills & Qualifications
Professional degree in a related field
Extensive leadership experience (member of IT Leadership Team) in large and mature IT organisations of international companies of similar or larger size than Galderma
Proven experience in a similar role, leading teams and influencing strategic directions at Global and Regional level.
Proven experience in leading IT Service Management organisations, successfully running ITSM process and tool improvement programs and experience in ServiceNow.
Experience in business partnering and senior stakeholder management. But also the ability to be hands‐on to get into the details if needed.
Continuous improvement and not accepting the status-quo must be part of your character.
Strong senior team player with effective communication and people management skills
Fluency in English, other European languages are a plus.
What we offer in return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
You will receive a competitive compensation package with bonus structure and extended benefit package.
You will be able to work in a hybrid work culture.
You will participate in feedback loops, during which a personalized career path will be established.
You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.
Next Steps
If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
The next step is a virtual conversation with the hiring manager.
The final step is a panel conversation with the extended team.
Our people make a difference
At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
-
Head of It
hace 2 semanas
Barcelona, España Aspire A tiempo completo**Head of IT - Hybrid - Spain** **We are hiring at Aspire Software for a Head of IT to join our growing team in Spain!** You will be part of a portfolio leadership team of business and functional leaders managing a group of several software companies across Spain, France, Italy, and the Netherlands. You will be responsible for a team of 4 people and will...
-
Head of Global Retail Architecture Procurement
hace 2 días
Barcelona, España PageExecutive A tiempo completoSuccessful growing retail company - in a fast growing environment **About Our Client**: Worldwide leader retailer with a worldwide global presence You will report directly to the Head of Global Retail Architecture. Collaborating with esteemed specialists, you will assume a crucial position in the orchestration and supervision of resources dedicated to...
-
Head of Revenue Operations
hace 9 horas
Barcelona, España dLocal A tiempo completo**Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 37 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Global Consumer Data Specialist
hace 2 semanas
Barcelona, España Pepsico Deutschland Gmbh A tiempo completoOverview Are you ready to drive the future of consumer-centric strategy through data and analytics? As part of the dynamic Data + Analytics + AI Team, the Consumer Data Specialist plays a pivotal role in shaping the consumer data strategy for the entire organization. In this role, you will be at the forefront of tackling complex consumer data challenges in...
-
Senior Director, Head of It, Eucan
hace 4 días
Barcelona, España Alexion Pharmaceuticals,Inc. A tiempo completoLocation: Barcelona, Spain Job reference: R-198568 Date posted: 04/30/2024 The Senior Director, Head of IT for Europe, Canada(“EUCAN”) & International Alexion is a key leadership position within Alexion Commercial IT. This role is responsible for directing IT investments and portfolio of solutions that support Alexion's Rare Disease strategy and...
-
Head of Global Architecture Procurement
Encontrado en: beBee jobs ES - hace 2 semanas
Barcelona, Barcelona, España Michael Page A tiempo completo¿Dónde vas a trabajar? Worldwide leader retailer with a worldwide global presence ¿Qué harás en tu nuevo puesto? You will report directly to the Head of Global Retail Architecture. Collaborating with esteemed specialists, you will assume a crucial position in the orchestration and supervision of resources dedicated to sourcing services for the Retail...
-
Head of Global Architecture Procurement
Encontrado en: beBee S ES - hace 3 semanas
Barcelona, España Michael Page A tiempo completo¿Dónde vas a trabajar? Worldwide leader retailer with a worldwide global presence ¿Qué harás en tu nuevo puesto? You will report directly to the Head of Global Retail Architecture. Collaborating with esteemed specialists, you will assume a crucial position in the orchestration and supervision of resources dedicated to sourcing services for the Retail...
-
Head of Global Architecture Procurement
Encontrado en: beBee S ES - hace 3 semanas
Barcelona Region, España Page Executive A tiempo completoAbout Our Client Worldwide leader retailer with a worldwide global presence Job Description You will report directly to the Head of Global Retail Architecture. Collaborating with esteemed specialists, you will assume a crucial position in the orchestration and supervision of resources dedicated to sourcing services for the Retail Architecture department,...
-
Head of Quality Assurance
hace 6 días
Barcelona, España BSP executive A tiempo completo**¿Dónde trabajarás?**: Allianz Technology supports Allianz Group in boosting its leading market position. We realize synergies and cultivate innovation. **¿Qué harás?**: - As an Head of QA you will be responsible for: - Responsible for leading the QA team, including the managing the performance, objectives and budget of the function - Accountable...
-
Head of Global Architecture Procurement
Encontrado en: beBee jobs ES - hace 3 semanas
Barcelona Region, España Page Executive A tiempo completoAbout Our Client Worldwide leader retailer with a worldwide global presence Job Description You will report directly to the Head of Global Retail Architecture. Collaborating with esteemed specialists, you will assume a crucial position in the orchestration and supervision of resources dedicated to sourcing services for the Retail Architecture department,...
-
Global Head, Pricing Implementation
hace 4 días
Barcelona, España AstraZeneca A tiempo completoRole: Global Head, Pricing Implementation Location: Barcelona, Spain At AstraZeneca we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big, and working together to make the impossible a reality. We’re focused on the potential of science to address the unmet needs of patients around the world. We commit to those...
-
Head of infrastructure Security
Encontrado en: beBee S ES - hace 1 semana
Barcelona, España Michael Page A tiempo completoPerfil buscado (Hombre/Mujer)• Oversee and manage the security of all technology infrastructure.• Develop and enforce IT security policies and procedures.• Coordinate with IT management to ensure security for all technology projects.• Lead security audits and manage remediation plans.• Conduct risk assessments and make recommendations based on...
-
Head Of Qa
hace 4 días
Barcelona, España Zurich Insurance A tiempo completoOur opportunity In this role you'll be responsible for managing the QA team to effectively perform, monitor, and report Test and QA results to business stakeholders and senior management. You will also be responsible for building and running test automation for our Flutter App. Reporting into the Chief Technology Officer, you will work as part of our...
-
Head of infrastructure Security
Encontrado en: beBee jobs ES - hace 1 semana
Barcelona, Barcelona, España Michael Page A tiempo completoPerfil buscado (Hombre/Mujer) Oversee and manage the security of all technology infrastructure. Develop and enforce IT security policies and procedures. Coordinate with IT management to ensure security for all technology projects. Lead security audits and manage remediation plans. Conduct risk assessments and make recommendations based on findings. Develop...
-
IT Infrastructure Manager
Encontrado en: beBee S ES - hace 3 semanas
barcelona, España Robert Walters A tiempo completoHealthcare Labs, a leading name in the healthcare industry, is seeking an experienced and dedicated Head of Private Cloud - IT Infrastructure Expert to join their team in Greater Barcelona. This role offers the opportunity to work within an international team, delivering seamless IT solutions and providing excellent support to stakeholders. The successful...
-
IT Infrastructure Manager
Encontrado en: beBee S ES - hace 3 semanas
barcelona, España Robert Walters A tiempo completoHealthcare Labs, a leading name in the healthcare industry, is seeking an experienced and dedicated Head of Private Cloud - IT Infrastructure Expert to join their team in Greater Barcelona. This role offers the opportunity to work within an international team, delivering seamless IT solutions and providing excellent support to stakeholders. The successful...
-
Head Of Qa
hace 4 días
Barcelona, España Sdi Digital Group A tiempo completoOur opportunity In this role you'll be responsible for managing the QA team to effectively perform, monitor, and report Test and QA results to business stakeholders and senior management. You will also be responsible for building and running test automation for our Flutter App. Reporting into the Chief Technology Officer, you will work as part of our...
-
Head Of Qa
hace 3 días
Barcelona, España Zurich Insurance A tiempo completoOur opportunityIn this role you'll be responsible for managing the QA team to effectively perform, monitor, and report Test and QA results to business stakeholders and senior management.You will also be responsible for building and running test automation for our Flutter App.Reporting into the Chief Technology Officer, you will work as part of our...
-
Head of infrastructure Security
Encontrado en: beBee jobs ES - hace 2 semanas
Barcelona, Barcelona, España Michael Page A tiempo completoInternational Company|Global infrastructure Security positionAbout Our ClientThis company is a well-established healthcare provider with a significant workforce. The company is a major player in its industry, providing high-quality healthcare services to a vast number of clients.Job DescriptionOversee and manage the security of all technology...
-
Global Head of Medical Excellence and Operations
Encontrado en: Talent ES C2 - hace 2 semanas
Barcelona, España Galderma A tiempo completoDescription The individual in this role will be a member of the Global Medical AffairsLeadership Team (GMALT) and interact with all levels of leadersacross Medical Affairs, R&D and cross-functionally. This position will provide support to the Global Medical AffairsHeadwith day-to-day and ad hoc operational business needs and requirements. Key...
