French Customer Support Agent

hace 3 semanas


Barcelona, España Teleperformance Spain A tiempo completo

Do you speak French and are looking for a place to grow?

Teleperformance Spain is looking for Customer Support Agents for a leading international media group. Join our team and work in a dynamic environment full of opportunities

Responsibilities:

  • Provide timely and effective solutions to customer inquiries through various communication channels (phone, email, chat).
  • Troubleshoot issues and resolve complaints efficiently while maintaining a positive customer experience.
  • Ensure customer satisfaction by delivering high-quality support and personalized service.

Requirements

  • C2 French and fluency in English or Spanish.
  • Previous customer-facing experience (B2B or B2C).
  • Familiarity with multi-channel customer support.
  • Experience in a metric-driven, target-focused environment.
  • Strong listening, communication, and attention to detail

Benefits

  • 38.5h/week temporary contract with high potential for permanent role.
  • Monday to Friday shifts: 9:00–18:00 or 11:00–20:00.
  • Salary: 19,743.58 € gross/year.
  • Referral Program: Earn up to 2,000 € for referrals.
  • 3 weeks of paid training.
  • Vibrant international work environment with clear career growth opportunities.


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