Affiliate Support Manager
hace 1 mes
WITH US, YOU WILL …
» Assist affiliates during the onboarding process, including registration and account setup.
» Provide prompt and effective communication with affiliates, addressing external inquiries and conveying internal concerns.
» Maintain and update internal and external documentation, such as FAQs.
» Follow established guidelines and processes to ensure efficient affiliate support.
» Coordinate with various teams to meet affiliate needs accurately and timely.
» Deliver clear, concise, and reliable reports on all activities to key stakeholders.
» Troubleshoot issues, including technical and sales-related problems.
» Perform routine tasks with meticulous attention to detail.
WHAT WE EXPECT FROM YOU …
» Excellent proficiency in English.
» Familiarity with media buying models (CPM, CPC, CPA, CPL, RS, etc.) is highly advantageous.
» Curiosity and aptitude for technical tools and concepts related to affiliate marketing.
» Strong critical-thinking and basic mathematical skills.
» Comfortable with adult content.
» Passion for affiliate marketing, technology, and digital innovation.
» Outstanding communication and client relationship skills.
» Discretion in handling sensitive information.
» Ability to work both autonomously and as part of a team in a fast-paced environment.
» Proficiency in multitasking
» Highly beneficial to have experience in affiliate marketing, customer support, or a similar role in a digital marketing environment.
IN RETURN, YOU WILL GET . . .
» Private health insurance
» Company Laptop
» Brand new office with magnificent views
» Free coffee and snacks
» Flexible working hours
Send your application to career@twinred.com.
Qualifications
Technical understanding & metrics driven, experience on advertising networks, communication & negotiation skills, self-disciplined
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