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Customer Service Internacional

hace 4 meses

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Buscamos talento

Adam Foods somos un grupo de empresas del sector alimentación, con presencia en la península ibérica y proyección internacional, y actualmente buscamos cubrir una vacante de CUSTOMER SERVICE en el área internacional para nuestras oficinas centrales en Barcelona.

¿Cuál será tu rol?

Dependiendo del Director de la División Internacional de la Unidad de Negocio de Galletas y Pan tendrás el objetivo de ayudar en la gestión de clientes internacionales para mejorar y acelerar procesos y envíos. Las funciones a desarrollar serán las siguientes:

  • Gestionar la cartera de clientes, cadenas, distribuidores y filiales internacionales en todo el mundo.
  • Gestionar internamente la preparación de los envíos y, con el cliente, todo lo relacionado con la preparación del envío o posibles incidencias que puedan surgir durante la preparación o tramitación.
  • Resolver consultas y probelmas de los clientes de manera oportuna y eficiente.
  • Trabajar en estrecha colaboración con los diferentes departamentos como logística y finanzas.
  • Agilizar los procesos y envíos para que se envíen y facturen lo más rápido posible.
  • Mejorar la relación con los clientes y permitir que el Account Manager gestionar temas comerciales como negociaciones, viajes, listados y márgenes.

¿Qué buscamos?

  • Experiencia de 2-3 años en posiciones similares de Customer Service, idealmente en sector gran consumo o similar.
  • Nivel alto de inglés y se valorará el conocimiento de francés.
  • Habilidades interpersonales.
  • Capacidad de resolución de problemas
  • Habilidades organizativas.

¿Qué aportamos?

  • Incorporarte en un ambiente joven y dinámico con alta inquietud y curiosidad.
  • Capacidad para aportar ideas y posibles áreas de mejora.

¿Eres una persona proactiva, con muchas ganas de aprender, aportar y disfrutar?

Si tu respuesta es sí ... ven a cocinar tu futuro con nosotros

Nuestros ingredientes de calidad, nuestros valores: Familiaridad, Disfrutar, Sostenibilidad y Mejora Contínua.