Order to Cash Supervisor with French C1

hace 4 semanas


Barcelona, España Page Personnel A tiempo completo
Order to Cash Supervisor with French C1|Multinational FMCG company based in Barcelona city center

Our client is a leading player in the FMCG industry with a significant presence in the European market. Located in Barcelona city center.

General:

  • Responsible of OTC process, leading a team medium to large teams of 7 or more people under management.
  • Responsible of coordination with third party providers, other finance team members, operations, customer service and sales.
  • Point of contact and escalation of region's OtC technical and accounting issues.
  • Ensures OtC services provide a quality customer experience inclusive of timely and accurate invoicing, cash application, issue resolution.
  • Implement and ensure compliance with the procedures, controls and principles set by Headquarters.



Order to Cash:

  • Responsible of the region entire OtC process including customer master maintenance, credit administration, billing cycle, collection activities, cash application processes and AR related management reporting.
  • Responsible of OtC process strategies to reduce DSO and past due invoices while improving customer satisfaction.
  • Ensures dispute escalations are properly handled in a customer friendly manner Provide reporting and analysis to generate insights within their given domain.
  • Oversee reports accuracy and ensure compliance to internal and statutory policies.
  • Minimum 6 years of experience in Order to Cash, and Collections.
  • Experience of at least 3 years leading teams.
  • Working knowledge of core transactional OtC processes.
  • Experience in international environments.
  • English as business language & French C1.
  • Strong commercial, customer oriented profile.
  • Excellent interpersonal skills with the ability to influence and develop relations at all levels.
  • Flexibility and ownership.
  • Good negotiation skills.
  • A competitive salary range.
  • Additional side benefits that complement the total compensation package.
  • The opportunity to work in the bustling location of Barcelona city center.





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