Cash Collector
hace 1 mes
Duración de la oferta: hasta el 21/03/2023.
**Funciones**:
- Understand the whole OTC process for a better dispute management
- Coordinate with the Billing Teams to solve invoice-related disputes
- Collaborate with the Sales Team in negotiations with customers
- Prepare the litigation file for Legal procedures Description Position Purpose:
- Improve Page Group cash flow
- Reduce and avoid Bad Debt
- Identify and solve customers' disputes Primary Responsibilities: As a member of the Continental Europe Order to Cash (O2C) department and part of the Cash Collection Team:
- Manage collection activities for the assigned country, business, region, or office customer portfolio
- Understand the whole OTC process for a better dispute management
- Understand the legal and contractual recruitment scope
- Coordinate with the Billing Teams to solve invoice-related disputes
- Collaborate with the Sales Team in negotiations with customers
- Liaise with the Cash Allocation Team to follow up customers' payments and their correct matching
- Give and keep visibility to the Sales Team on their portfolio's Collection status
- Prepare the litigation file for Legal procedures
- Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts Profile About you Primary Requirements:
- Fluent and professional English, native level of French (additional German language highly valued)
- Previous experience in the role is highly desirable
- Dynamic, organized with a methodical approach
- Good negotiation and communication skills (spoken and written)
- Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
- Customer focus
- Ability to work under pressure to attain company objectives and Cash Collection KPIs Job Offer Experience in a multinational environment, Health and Life insurance, meal voucher, monthly bonus/incentive scheme, a hybrid model of working, fixed work schedule Monday-Friday, and opportunity to grow inside the company.
**Requisitos**: Fluent and professional English, native level of French, Dynamic profile, organized with a methodical approach, and good negotiation and communication skills (spoken and written).
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