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Travel Advisor, Icelandic speaker
hace 2 meses
We're looking for Icelandic speaking Customer Support professionals to join our client's team in the beautiful Barcelona
What you'll do:
- Provide the highest level of support to our customers via phone and email on a range of issues;
- Give accurate, valid and complete information by using the right procedures;
- Be the owner of the customer query and ensuring a timely resolution and response;
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
- Create amazing customer experience that people value and we are proud of;
- Be responsible to follow the direction of management and provide feedback
What's the offer:
- Hybrid work model
- Health Coverage and Private Health Care.
- Attractive Salary package.
What we're looking for:
- Icelandic C2 level
- English B2 level
- Ability to resolve customer concerns and create a seamless customer experience.
- Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
- Immediate availability.
- EU Citizenship or Spanish residence
Don't miss this incredible opportunity Apply now
