Icelandic Speaking Customer Service
hace 1 semana
Icelandic-speaking Customer Support Advisor Barcelona, Spain (Hybrid: Office & Remote) Employment Type: Temporary Contract (38.5h/week, Shift: 15:00-23:00, Monday to Sunday) Gross Salary €22,244 + up to 12% bonuses About the Role Do you have a passion for customer service and love the travel industry? We are looking for an Icelandic-speaking Customer Support Advisor to join our multicultural team in Barcelona, Spain. In this role, you will be the link between international travelers and global accommodation suppliers, ensuring outstanding customer service and timely issue resolution. If you are empathetic, solution-driven, and excited to work in a fast-paced travel environment, this is your chance to build a fulfilling career. Your Responsibilities As a Customer Support Advisor, your daily responsibilities will include: Listen to and understand the needs of international travelers and accommodation suppliers. Multi-Channel Support: Provide customer support via phone, email, and chat, following set procedures to resolve inquiries. Problem Solving: Respond to and mediate between travelers and accommodation providers to resolve issues related to payments, services, and technical requirements. Accurate Information: Clarify service details and offer clear, accurate information on processes and requirements. Process Adherence: Follow established workflows and escalation processes to ensure timely and effective problem resolution. Customer Advocacy: Always ensure a positive experience for customers, offering empathetic, friendly, and effective support. What You'll Need to Succeed To be successful in this role, you'll need: Language Skills: Native or proficient Icelandic (C2) and advanced English (both written and spoken). Customer Service Experience: Previous experience in a customer service, hospitality, or contact center environment is highly valued. Problem-Solving Mindset: Ability to handle customer challenges with a solution-driven and positive approach. Tech Skills: Proficiency with Office 365, CRM databases, and internal platforms. Adaptability: Willingness to adapt to changing priorities and business processes. Work Location: Must be available to work in the office and from home, provided you live within 100 km of the office. Interpersonal Skills: Strong communication skills, empathy, and the ability to build rapport with diverse international customers. Preferred Skills & Qualities Passion for Travel: Affinity for online accommodation platforms or the travel industry. Goal-Oriented: Ability to set goals and work systematically toward achieving them. Attention to Detail: Capacity to provide accurate information and adhere to processes. Collaborative Mindset: Ability to work both independently and as part of a team. What We Offer Join a company that values well-being, growth, and a supportive environment. Here's what you'll enjoy as part of our team: Contract: Temporary Contract with a 38.5-hour workweek (Monday to Sunday, 15:00-23:00 shift). Training & Coaching: 3 weeks of initial training and ongoing personal coaching to ensure your success. Feel Good Program: Participate in fun activities like Spanish lessons, quizzes with prizes, running, beach volleyball, roller skating, and more Private Health Insurance: Access to private health insurance if you transition to a permanent contract. Childcare Support: Flexible remuneration for nursery school and transport after the probation period. Work Environment: Modern office space near Glories Shopping Mall (Westfield), well-connected by public transportation. Office Perks : Enjoy free coffee every day and fresh fruit once a week. Multicultural Environment: Be part of a team with diverse international colleagues and a vibrant work atmosphere. Growth & Development: Work in a leading department in the travel industry with plenty of opportunities to learn and advance your career. Why Join? At the company, we believe in supporting our people with a positive, multicultural work environment where your growth and development are our priority. We offer opportunities for continuous learning, flexible benefits, and an inclusive, people-focused culture. Ready to take the next step in your career? Join as an Icelandic-speaking Customer Support Advisor in Barcelona, Spain, and be part of an exciting industry-leading department where your skills and passion will make a real impact
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Icelandic Speaking Customer Service
hace 1 semana
Barcelona, España Recruitment Direct A tiempo completo.Icelandic-speaking Customer Support Advisor Barcelona, Spain (Hybrid: Office & Remote) Employment Type: Temporary Contract (38.5h/week, Shift: 15:00-23:00, Monday to Sunday) Gross Salary €22,244 + up to 12% bonuses About the Role Do you have a passion for customer service and love the travel industry? We are looking for an Icelandic-speaking Customer...
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Icelandic Speaking Customer Service
hace 1 semana
Barcelona, España Recruitment Direct A tiempo completo.Icelandic-speaking Customer Support AdvisorBarcelona, Spain (Hybrid: Office & Remote)Employment Type: Temporary Contract (38.5h/week, Shift: 15:00-23:00, Monday to Sunday)Gross Salary €22,244 + up to 12% bonusesAbout the RoleDo you have a passion for customer service and love the travel industry? We are looking for an Icelandic-speaking Customer Support...
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Icelandic Speaking Customer Service
hace 1 semana
Barcelona, España Recruitment Direct A tiempo completoDescription Icelandic-speaking Customer Support AdvisorBarcelona, Spain (Hybrid: Office & Remote)Employment Type: Temporary Contract (38.5h/week, Shift: 15:00-23:00, Monday to Sunday)Gross Salary €22,244 + up to 12% bonusesAbout the RoleDo you have a passion for customer service and love the travel industry?We are looking for an Icelandic-speaking Customer...
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Icelandic Speaking Customer Service
hace 1 semana
Barcelona, España Recruitment Direct A tiempo completoDescription Icelandic-speaking Customer Support AdvisorBarcelona, Spain (Hybrid: Office & Remote)Employment Type: Temporary Contract (38.5h/week, Shift: 15:00-23:00, Monday to Sunday)Gross Salary €22,244 + up to 12% bonusesAbout the RoleDo you have a passion for customer service and love the travel industry? We are looking for an Icelandic-speaking...
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Icelandic Speaking Customer Service
hace 1 semana
Barcelona, España Recruitment Direct A tiempo completoIcelandic-speaking Customer Support AdvisorBarcelona, Spain (Hybrid: Office Remote)Employment Type: Temporary Contract (38.5h/week, Shift: 15:00-23:00, Monday to Sunday)Gross Salary €22,244 + up to 12% bonusesAbout the RoleDo you have a passion for customer service and love the travel industry?We are looking for an Icelandic-speaking Customer Support...
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Icelandic Speaking Customer Service
hace 1 semana
Barcelona, España Recruitment Direct A tiempo completo.Icelandic-speaking Customer Support Advisor Barcelona, Spain (Hybrid: Office & Remote) Employment Type: Temporary Contract (38.5h/week, Shift: 15:00-23:00, Monday to Sunday) Gross Salary €22,244 + up to 12% bonuses About the Role Do you have a passion for customer service and love the travel industry? We are looking for an Icelandic-speaking Customer...
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Icelandic Speaking Customer Service
hace 2 semanas
Barcelona, España Recruitment Direct A tiempo completoIcelandic-speaking Customer Support AdvisorBarcelona, Spain (Hybrid: Office & Remote)Employment Type: Temporary Contract (38.5h/week, Shift: 15:00-23:00, Monday to Sunday)Gross Salary €22,244 + up to 12% bonusesAbout the RoleDo you have a passion for customer service and love the travel industry? We are looking for an Icelandic-speaking Customer Support...
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Icelandic Customer Service Specialist
hace 1 mes
Barcelona, Barcelona, España Teleperformance A tiempo completoCustomer Service RoleWe are seeking an empathic and problem-solving individual to join our customer support team as an Icelandic Customer Service Representative. As a key member of our team, you will be responsible for identifying and understanding customer needs, providing accurate information, and ensuring a high level of customer service.Key...
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Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title: Customer Service Representative - Icelandic Language ExpertAre you a fluent Icelandic speaker looking to start your career in customer service? We are seeking a highly motivated and skilled individual to join our team as a Junior Customer Support Representative in Barcelona.About the Role:Provide exceptional customer support through phone, email,...
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Icelandic Speaking Travel Advisor
hace 1 mes
Barcelona, España Talingual A tiempo completoDescription:Location: Barcelona, SpainRole: Icelandic Travel AdvisorSalary: €22.244 gross/yearSchedule: Full Time (39 hours/week), between Monday to Sunday between 09:00-20:00 rotational (2 days off per week)Overview of the company:Our client is a worldwide leader in providing global digital business services. They want their employees to be inspired and...
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Customer Service Representative
hace 1 día
Barcelona, Barcelona, España Recruitment Direct A tiempo completoAbout the CompanyAt Recruitment Direct, we value our employees and strive to create a positive work environment that fosters growth and development.Job DescriptionWe are seeking an Icelandic-speaking Customer Support Advisor to join our team in Barcelona, Spain. As a key member of our multicultural team, you will be responsible for providing exceptional...
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Travel Advisor, Icelandic Speaker
hace 3 semanas
Barcelona, España Jl Talent Partners A tiempo completoWe're looking for Icelandic speaking Customer Support professionals to join our client's team in the beautiful Barcelona! What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues; Give accurate, valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a...
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Icelandic Customer Service Representative
hace 2 meses
Barcelona, España Recruit4.Work A tiempo completoWe are looking for a Customer Support Representative for a Prestigious Travel Company.If you are an empathetic individual with excellent listening skills, a knack for problem-solving, and enjoy being a team player, this is the perfect job for you!Key Responsibilities: As a Customer Support Representative, you will be pivotal in understanding and addressing...
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Icelandic Customer Service Representative
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Barcelona, España Recruit4Work Sl A tiempo completoAt Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.We are looking for a Customer Support Representative for a Prestigious Travel Company.If you are an empathetic individual with excellent listening skills, a knack for problem-solving, and enjoy being a team player,...
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Icelandic Customer Service Liaison
hace 7 días
Barcelona, Barcelona, España Recruit4Work Sl A tiempo completoUnlock your potential as a key player in our team at Recruit4Work Sl, where we connect top talent with prestigious clients across various industries.We are seeking a Customer Support Representative for a distinguished travel company.Key Responsibilities:As a Customer Support Representative, you will be instrumental in understanding and addressing the needs...
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Travel Advisor, Icelandic Speaker
hace 3 semanas
Barcelona, España buscojobs España A tiempo completoWe're looking for Icelandic speaking Customer Support professionals to join our client's team in the beautiful Barcelona!What you'll do:Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate, valid and complete information by using the right procedures;Be the owner of the customer query and ensuring a...
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Customer Service Representative
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Barcelona, Barcelona, España JL Talent Partners A tiempo completoAbout the RoleWe're looking for a highly skilled Customer Service Representative to join our team in Barcelona. This is an exciting opportunity for someone who speaks Icelandic fluently and is passionate about delivering exceptional customer experiences.Job DescriptionKey Responsibilities:Provide top-notch support to customers via phone and email on a wide...
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Icelandic Customer Service
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Barcelona, España Head Hunt International A tiempo completoIcelandic Customer Support Relocation Package ProvidedAthens, GreeceA great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms. Grab this chance to join the Customer Service & Support Team to support customers.What you will do:Identify customers' needs and deliver...
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Travel Advisor, Icelandic Speaker
hace 2 meses
Barcelona, España Jl Talent Partners A tiempo completoWe're looking for I celandic speaking Customer Support professionals to join our client's team in the beautiful Barcelona!What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues; Give accurate, valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a...
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Dedicated Customer Service Representative
hace 7 días
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoOverviewWe are seeking a highly skilled and empathetic Icelandic Customer Service Representative to join our team at Teleperformance Spain.
