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hace 2 meses
Description:Location: Barcelona, SpainRole: Icelandic Travel AdvisorSalary: €22.244 gross/yearSchedule: Full Time (39 hours/week), between Monday to Sunday between 09:00-20:00 rotational (2 days off per week)Overview of the company:Our client is a worldwide leader in providing global digital business services. They want their employees to be inspired and motivated. Their main goal is to make them proud to belong to the company through job satisfaction and a great work environment. For their office in Barcelona they are looking for a Icelandic speaking Customer Advisor.RoleAs an essential part of an international customer service team for a prestigious travel company, you will be responsible for understanding and identifying customer needs. Your role will involve listening, responding, and mediating between our global travelers and accommodation suppliers from around the world, consistently ensuring a high level of customer service. You will clarify inquiries about services, payments, and technical requirements, provide accurate information, and follow established processes through both email and phone communication.Requirements:RequirementsTo be successful in this role you need:Fluent IcelandicGood command of EnglishPrevious customer facing experience (B2B or B2C) desiredPrior experience in multi-channel customer support desiredExcellent listening and communication skills, written and verbalStrong attention to detailOffer:BenefitsSalary: €22.244 gross/yearContinuous training and certifications within products.Employment with the world's largest provider of contact centre services.Excellent work environment, great colleagues, social arrangements and personal development.Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.About TalingualAs a job-seeker you can benefit from Talingual's extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.
