Product Owner-IKEA for Business Network
hace 1 mes
Job ID:
Date posted: 23/05/
Why we will love youYou want to be part of a bold team of international digital entrepreneurs, designers, analysts and engineers jointly working on creating a better and more sustainable life at work for millions of customers globally? Keep on reading.
You thrive in environments where all teams have equal weight. You are curious and open minded, naturally building bridges between teams. Unafraid of complex environments, you see them as an opportunity to clarify and simplify. You are ambitious and creative about reaching common goals. You are an insight driven problem solver and product builder, as passionate about driving outcomes as about how we get there. Creating value is your obsession, you appreciate products that delight their users.
You are motivated by the idea of improving the lives of our Business customers, which have unique pain points and needs different from our Private customers, and are excited about leaving a mark by writing a new chapter in the future of the INGKA business.
And of course, you share and live the IKEA culture and values that are the foundation of everything we do.
If YES, then keep on reading until you find the apply bottom
To be successful in this role, you will recognize yourself in the following:
User obsessed, you are known for always being the user advocate and speaking to users almost as much as the customer support
team
Falling in love with the problem means something to you
Bringing a team together, leveraging synergies and keeping the team strong and healthy are aspects of your day to day
Looking for new rituals or methods to increase collaboration in complex environments is often marked as checked on your to do list
Ambiguity is your friend, you feel comfortable around it
Multitasking and prioritizing are fun for you
Presenting and explaining the rationale behind decisions to partners,
stakeholders and your team is always time well spent in your
eyes
Teaching colleagues outside the product team about agile mindsets and a product culture comes naturally to you
International experience and exposure have been valuable parts of your journey
English is your business language
Previous experience in B2B or Loyalty Programs will give you an extra edge.
What you'll be doing day to day
IKEA for Business is the fastest growing and most promising growth area for us as a company. Already a multi-billion euro business (no pun intended) for IKEA, it is poised to grow substantially over the coming years.
Around the world, we allow other companies to deliver upon their dreams with our interior design solutions and products be it a small tech start up with a handful of employees, a local restaurant that wants to expand, or a large real estate development firm that needs thousands of kitchens for their next project. The scale and diversity of IKEA for Business is mind-blowing, and we are looking for the extraordinary team that will tackle it all.
In your role as Product Owner for IKEA for Business Network you will be responsible for developing and revamping a new version of our Loyalty Program for Businesses, defining the benefits together with our business partners and the markets, and bringing such benefits to life in our digital touchpoints.
A real Swiss knife, you will work as easily with the business side as with the tech side. You will adjust and challenge the roadmap to reflect business and user needs. You will test hypotheses and ideas on the field with ingenious MVPs and measure feature performance through A/B testing, behavior data and KPIs. You will ensure the quality of shipped products and share best practices with other squads. Data will be your ally when building arguments and making decisions.
you are comfortable joining a team whose mission is wide enough to depend on the alignment with other teams in Group Digital to develop and bring value to our customers.
In this role you will report to the Product Manager for IKEA for Business. This role is based in our global digital hub in Madrid, Spain.
Together as a team
IKEA Business Network is for everyone who wants to thrive in business.
We inspire and empower small and medium sized enterprises through our range, services, communities and knowledge,
to help them to succeed in their terms. Together, we create a better life at work
IKEA for Business aims to unlock a substantial billion annual growth potential in the B2B market by positioning IKEA as a trusted partner for businesses. The IKEA Business Network (IBN) was launched in as a B2B loyalty program, and within four years, it has gained over 2 million members, contributing positively to revenue and member engagement. The current focus is on exploring IBN 2.0 to further enhance value and achieve the ambitious goal of 10 million active members by . The opportunities we are exploring center around convenience, affordability, recognition, and connections. The exploration approach involves ideation, experimentation, and analysis, utilizing a structured Experimentation Framework. Key objectives include growing the member base, increasing engagement, and delivering more value to IKEA through innovative benefits and services tailored to business customers' needs. The analysis and insights gained from experiments will inform the development of IBN 2.0, aligning with IKEA's strategic goals for sustainable B2B growth.
Questions and support? Let's connect
If you have questions regarding the role, recruitment process or other practicalities please get in touch with our recruiter Namrata Mahajan ().
We are looking forward to receiving your application and will review candidates continuously, so please submit your application as soon as possible.
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