Customer Operations with Portuguese and English
hace 1 mes
International Automotive Company based in the North of Madrid
- Handling of Customer calls (approximately 20 calls per day)
- Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of 5)
- Handling and follow up of Customer e-mails.
- Query Management originated in SC business (via email, telephone or Child Case)
- Follow-up of the queries received via phone call through a tool called Genesys (within 48 hours).
- Analysis of customer accounts in SAP and ICON systems.
- Outgoing calls for customer clarification requests.
- Service contract administration tasks such as: contract activation, adaptation, transfer, prolongation, terminations or suspensions.
- Archive of the contracts in a digital platform (SCAT).
- Printing and sending out of welcome letters to customers.
- Duties on holidays when required and approved by the TL beforehand
- Basic level and some experience in SAP/FI
- Medium level and some experience in MS office tools, specially Excel
- High level of English and Portuguese
- 3 months hired with Page Personnel + 3 months hired with Page Personnel + Permanent contract
- Possibilities of working in a multinational company with really good international environment
- 3 days of teleworking and flexibility
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Customer Service Representative with Portuguese and English
hace 4 semanas
Madrid, Madrid, España Page Personnel A tiempo completoJob Title: Customer Service Representative with Portuguese and EnglishCompany: Page PersonnelWe are seeking a highly skilled Customer Service Representative with proficiency in Portuguese and English to join our team. As a Customer Service Representative, you will be responsible for handling customer calls, responding to emails, and resolving customer...
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Customer Operations with Danish and English
hace 3 semanas
Madrid, España Page Personnel A tiempo completo.International Automotive Company based in the North of Madrid|Customer Operations with Danish and EnglishInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up...
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Customer Operations with German and English
hace 3 semanas
Madrid, España Page Personnel A tiempo completo.International Automotive Company based in the North of Madrid|Customer Operations with German and EnglishInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up...
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Customer Operations with Swedish and English
hace 5 días
Madrid, España Page Personnel A tiempo completoCustomer Operations with Swedish and EnglishInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up of the queries received via phone call through a tool called...
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Customer Operations with French and English
hace 5 días
Madrid, España Page Personnel A tiempo completoCustomer Operations with French and EnglishInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up of the queries received via phone call through a tool called...
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Customer Operations with Swedish and English
hace 3 semanas
Madrid, España Page Personnel A tiempo completoCustomer Operations with Swedish and English|International Automotive Company based in the North of MadridInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up...
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Customer Operations with French and English
hace 3 semanas
Madrid, España Page Personnel A tiempo completoCustomer Operations with French and English|International Automotive Company based in the North of MadridInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up...
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Operations Intern
hace 1 mes
Madrid, España Therapyside A tiempo completoAre you excited about working in operations and customer service? Do you want to make a real impact on the emotional well-being of thousands of people? If yes, then we want you on our team! **About Therapyside** We are a digital startup with a mission to provide quality psychological support to everyone. Our goal is to remove barriers like stigma, lack of...
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Customer Operations with French and English
hace 2 meses
Madrid, España Page Personnel A tiempo completoCustomer Operations with French and English|International Automotive Company based in the North of MadridInternational Automotive Company based in the North of MadridHandling of Customer calls (approximately 20 calls per day)Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of 5)Handling...
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Customer Operations with Swedish and English
hace 3 meses
Madrid, España Page Personnel A tiempo completoCustomer Operations with Swedish and English|International Automotive Company based in the North of MadridInternational Automotive Company based in the North of MadridHandling of Customer calls (approximately 20 calls per day)Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of 5)Handling...
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Customer Operations with Danish and English
hace 3 semanas
Madrid, España Page Personnel A tiempo completo.International Automotive Company based in the North of Madrid|Customer Operations with Danish and EnglishInternational Automotive Company based in the North of MadridHandling of Customer calls (approximately 20 calls per day)Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of 5)Handling...
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Luxury Customer Experience Assistant
hace 3 semanas
Madrid, España Sitel A tiempo completoLuxury Customer Experience Assistant - Native Spanish + advanced Portuguese and English We are looking for a person with a native level of Portuguese and an advanced level of English and Spanish (C1) to provide customer service for a major international automobile company in an awesome project! Offer Conditions: · Permanent contract.· 39-hour work week.·...
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Luxury Customer Experience Assistant
hace 3 semanas
Madrid, España Sitel A tiempo completoLuxury Customer Experience Assistant - Native Spanish + advanced Portuguese and EnglishWe are looking for a person with a native level of Portuguese and an advanced level of English and Spanish (C1) to provide customer service for a major international automobile company in an awesome project!Offer Conditions:· Permanent contract.· 39-hour work week.·...
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Madrid, Madrid, España Page Personnel A tiempo completoCustomer Operations RoleWe are seeking a highly skilled Customer Operations professional to join our team at Page Personnel. As a Customer Operations Specialist, you will be responsible for handling customer calls, emails, and queries in Swedish and English.Key Responsibilities:Handling customer calls and emails in Swedish and EnglishManaging customer...
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Luxury Customer Experience Assistant
hace 3 semanas
Madrid, España Sitel A tiempo completoLuxury Customer Experience Assistant - Native Spanish + advanced Portuguese and English We are looking for a person with a native level of Portuguese and an advanced level of English and Spanish (C1) to provide customer service for a major international automobile company in an awesome project! Offer Conditions: · Permanent contract.· 39-hour work week.·...
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Luxury Customer Experience Assistant
hace 2 semanas
Madrid, España Sitel A tiempo completoLuxury Customer Experience Assistant - Native Spanish + advanced Portuguese and English We are looking for a person with a native level of Portuguese and an advanced level of English and Spanish (C1) to provide customer service for a major international automobile company in an awesome project!Offer Conditions:· Permanent contract.· 39-hour work week.·...
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Madrid, España Eurofirms Group Slu A tiempo completoAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job!Our vision for our future Customer Service Operations Specialist will play a key role in the success of...
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Customer Operations with German and English
hace 5 días
Madrid, España Page Personnel A tiempo completo.International Automotive Company based in the North of MadridInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up of the queries received via phone call...
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Customer Operations with Danish and English
hace 5 días
Madrid, España Page Personnel A tiempo completo.International Automotive Company based in the North of MadridInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up of the queries received via phone call...
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Madrid, España buscojobs España A tiempo completoJob Title: Customer Service Operations Specialist At Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job! Our vision for our future Customer Service Operations...