Customer Operations with German and English
hace 2 semanas
International Automotive Company based in the North of Madrid
- Customer and supplier billing
- Payment and collection management
- Handling and follow up of Customer e-mails.
- Query Management originated in SC business (via email, telephone or Child Case)
- Follow-up of the queries received via phone call through a tool called Genesys (within 48 hours).
- Analysis of customer accounts in SAP and ICON systems.
- Outgoing calls for customer clarification requests.
- Service contract administration tasks such as: contract activation, adaptation, transfer, prolongation, terminations or suspensions.
- Archive of the contracts in a digital platform (SCAT).
- Printing and sending out of welcome letters to customers.
- Duties on holidays when required and approved by the TL beforehand
- Basic level and some experience in SAP/FI
- Medium level and some experience in MS office tools, specially Excel
- High level of English and German
- 3 months hired with Page Personnel + 3 months hired with Page Personnel + Permanent contract
- Possibilities of working in a multinational company with really good international environment
- 3 days of teleworking and flexibility
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Customer Operations with Portuguese and English
hace 4 semanas
Madrid, España Page Personnel A tiempo completo.International Automotive Company based in the North of Madrid|Customer Operations with Portuguese and EnglishInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child...
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Customer Operations with Danish and English
hace 4 semanas
Madrid, España Page Personnel A tiempo completo.International Automotive Company based in the North of Madrid|Customer Operations with Danish and EnglishInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up...
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Customer Operations with French and English
hace 2 semanas
Madrid, España Page Personnel A tiempo completoCustomer Operations with French and EnglishInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up of the queries received via phone call through a tool called...
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Customer Operations with Swedish and English
hace 2 semanas
Madrid, España Page Personnel A tiempo completoCustomer Operations with Swedish and EnglishInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up of the queries received via phone call through a tool called...
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Customer Service Specialist
hace 2 semanas
Madrid, España Softbank Investment Advisers A tiempo completo.Customer Service Specialist - German and English Speaker About Wellhub Wellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Job Description Your wellbeing matters. Join a company that...
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Customer Experience Specialist
hace 3 semanas
Madrid, España Softbank Investment Advisers A tiempo completo.Customer Experience Specialist (German and English speaker) About WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionWe are hiring a Customer Experience Agent...
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Customer Experience Specialist
hace 3 semanas
Madrid, España Softbank Investment Advisers A tiempo completo.Customer Experience Specialist (German and English speaker)About WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionWe are hiring a Customer Experience Agent for...
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Customer Service Specialist
hace 2 semanas
Madrid, España Softbank Investment Advisers A tiempo completo.Customer Service Specialist - German and English Speaker About WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionYour wellbeing matters. Join a company that...
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Customer Service Specialist
hace 2 semanas
Madrid, España Softbank Investment Advisers A tiempo completo.Customer Service Specialist - German and English SpeakerAbout WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionYour wellbeing matters. Join a company that...
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Customer Operations with French and English
hace 4 semanas
Madrid, España Page Personnel A tiempo completoCustomer Operations with French and English|International Automotive Company based in the North of MadridInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up...
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Customer Operations with Swedish and English
hace 4 semanas
Madrid, España Page Personnel A tiempo completoCustomer Operations with Swedish and English|International Automotive Company based in the North of MadridInternational Automotive Company based in the North of MadridCustomer and supplier billingPayment and collection managementHandling and follow up of Customer e-mails.Query Management originated in SC business (via email, telephone or Child Case)Follow-up...
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Customer Operations with French and English
hace 2 meses
Madrid, España Page Personnel A tiempo completoCustomer Operations with French and English|International Automotive Company based in the North of MadridInternational Automotive Company based in the North of MadridHandling of Customer calls (approximately 20 calls per day)Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of 5)Handling...
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Customer Operations with Danish and English
hace 4 semanas
Madrid, España Page Personnel A tiempo completo.International Automotive Company based in the North of Madrid|Customer Operations with Danish and EnglishInternational Automotive Company based in the North of MadridHandling of Customer calls (approximately 20 calls per day)Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of 5)Handling...
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Customer Operations with Swedish and English
hace 3 meses
Madrid, España Page Personnel A tiempo completoCustomer Operations with Swedish and English|International Automotive Company based in the North of MadridInternational Automotive Company based in the North of MadridHandling of Customer calls (approximately 20 calls per day)Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of 5)Handling...
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Madrid, España Page Personnel A tiempo completo.International Automotive Company based in the North of Madrid|Customer Operations with Portuguese and EnglishInternational Automotive Company based in the North of MadridHandling of Customer calls (approximately 20 calls per day)Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of...
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Customer Experience Specialist
hace 3 semanas
Madrid, Madrid, España Wellhub Inc. A tiempo completoAbout the OpportunityWellhub Inc. is seeking a highly skilled Customer Experience Specialist to join our international Customer Experience team based in Madrid, Spain. As a key member of our European CX team, you will provide top-notch support to our users and gym partners in German and English, playing a crucial role in delivering an exceptional user...
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Customer Experience Specialist
hace 4 semanas
Madrid, España Softbank Investment Advisers A tiempo completoCustomer Experience Specialist (German and English speaker)About WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionWe are hiring a Customer Experience Agent for...
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Customer Experience Specialist
hace 3 semanas
Madrid, España Softbank Investment Advisers A tiempo completoCustomer Experience Specialist (German and English speaker)About WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionWe are hiring a Customer Experience Agent for...
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Customer Experience Specialist
hace 3 semanas
Madrid, España Softbank Investment Advisers A tiempo completoCustomer Experience Specialist (German and English speaker) About Wellhub Wellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job Description We are hiring a Customer Experience Agent...
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Customer Service Specialist
hace 2 semanas
Madrid, España Softbank Investment Advisers A tiempo completoCustomer Service Specialist - German and English SpeakerAbout WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionYour wellbeing matters. Join a company that...