Reservations Agent

hace 7 días

Cádiz, España AccorHotel A tiempo completo
Job Description

As Reservations Agent you will help contribute towards promoting and selling of Fairmont La Hacienda bedrooms and facilities.

A little bit about what you will be doing:

  • Take telephone enquiries for leisure room bookings using appropriate level of efficiency and sales techniques.
  • Respond to enquiries via the website, email and letter, in a timely manner with the appropriate level of efficiency and sales techniques.
  • Have a good knowledge of the Resorts facilities, in order that these facilities can be sold to the guest.
  • Assisting with the procedure for group bookings – inputting of rooming list, and group amendments.
  • Have sufficient knowledge of the packages that are available in order that these can be sold.

Qualifications

  • Service focused personality
  • Proven ability to build and maintain good relationships
  • Previous experience within a similar role is preferred
  • Hospitality experience is essential
  • A high level of both Spanish and English, spoken and written, is essential.

Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain.



Additional Information

What is in it for you:

  • Competitive Salary and Benefits
  • Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
  • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
  • Opportunity to develop your talent and grow within your property and across the world

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    {"title": "Reservations Agent", "description": "Key ResponsibilitiesAs a Reservations Agent, you will play a crucial role in promoting and selling Fairmont La Hacienda bedrooms and facilities.Key responsibilities include:Responding to telephone enquiries for leisure room bookings using effective sales techniques.Handling enquiries via the website, email, and...

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