Reservations Coordinator

hace 1 mes

Cádiz, Cádiz, España AccorHotel A tiempo completo
{"title": "Reservations Agent", "description": "Key Responsibilities

As a Reservations Agent, you will play a crucial role in promoting and selling Fairmont La Hacienda bedrooms and facilities.

Key responsibilities include:

  • Responding to telephone enquiries for leisure room bookings using effective sales techniques.
  • Handling enquiries via the website, email, and letter in a timely and efficient manner.
  • Developing a thorough knowledge of the resort's facilities to effectively sell them to guests.
  • Assisting with group bookings, including inputting rooming lists and making amendments.
  • Selling packages and promotions to guests.
Requirements

To be successful in this role, you will need:

  • A service-focused personality.
  • Proven ability to build and maintain good relationships.
  • Previous experience in a similar role is preferred.
  • Hospitality experience is essential.
  • Excellent Spanish and English language skills, both spoken and written.

Applicants must possess either EU citizenship or a valid work permit for Spain.

What We Offer

As a Reservations Agent, you will enjoy:

  • Competitive salary and benefits.
  • Discounted hotel rooms and food and beverage rates at our sister properties worldwide.
  • Access to learning programs through our Academies to promote growth and development.
  • Opportunities to develop your talent and grow within the property and across the world.
", "lang_code": "en"}

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