Multi-Channel Manager, Dermatology, Iberia

hace 1 mes

Tres Cantos, España Incyte A tiempo completo
Overview

Summary

The Multichannel Manager (MCM) is responsible for enhancing customer engagement by managing and implementing multi-channel communication strategies, encompassing both one-on-one and one-to-many interactions. Reporting to the Business Unit Director, Iberia, this role is office-based.

Duties and Responsibilities

·Drive the implementation of digital channels and content creation across all company business units, functional departments, and therapeutic areas of interest.

·Support the definition of Multi-channel Customer Engagement strategies and execute tactical Multi-channel Customer Journeys.

·Implement Central Assisted and Locally Orchestrated multi-channel activities, coordinating with internal stakeholders at both local and regional levels.

·Identify and monitor the multi-channel and media landscape, focusing on topics relevant to our communication goals and customers.

·Enhance customer experience and digital interactions by defining and implementing adequate channels and formats for action, based on data analysis and proactive market research.

·Identify relevant influencers, platforms, formats, and channels within the multi-channel and media environment.

·Cooperate closely with colleagues from Marketing, Medical, Communication, and Sales departments to manage digital content creation and distribution for HCPs and other targets.

·Define requirements for digital data quality and support internal stakeholders in a data-driven decision-making process.

·Support the planning and execution of communication campaigns, defining, monitoring, and evaluating KPIs and benchmarks reporting to operating departments.

·Manage CRL, CLM and related digital channels (e.g., VAE, Engage, and SFMC).

·Develop a deep understanding of media preferences and communication habits of target groups relevant to our communication goals based on multi-channel trend analysis.

·Contribute to spreading our Company and product value proposition through active topic definition, content creation, and new digital channel implementation.

Requirements

·Degree in Computer Science, Marketing, Communication, or related fields.

·Experience in pharmaceutical industry multichannel management and knowledge of Spanish regulations.

·Solid experience in managing HCPs multichannel engagement, including Rep Triggered Email (VAE), Marketing automation (SFMC), Remote calls (Engage), Gated Websites, Webinars, and 3rd party digital channels.

·Experience in managing non-pharma multichannel engagement, including social media, Paid advertising, and SEO.

·Experience in Dermatology or inflammatory or autoimmune diseases considered a plus.

·Problem-solving mentality with proven ability to successfully lead and manage multiple projects across a matrix organization.

·Creativity, openness to new ideas, affinity for numbers, and analytical thinking.

·Willingness to stay updated with the latest developments.

·Continuous improvement & innovation mindset with curiosity to explore undeveloped market spaces.

·Passionate team player focused on solutions and outcomes.

·Strong analytical skills, solution-oriented, and task-driven.

·Interest in future trends of healthcare.

·Structured approach to project management.

·Excellent spoken and written English.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

We Respect Your Privacy

Learn more at:

The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate.

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work. 

You can learn more about Incyte’s data protection practices . By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte’s data protection officer, and your supervisory authority (if applicable).

Please contact privacy@ if you have any questions or concerns or would like to exercise your rights.

  • Multi-channel Manager, Dermatology, Iberia

    hace 1 mes

    Tres Cantos, Madrid provincia, España Incyte Corporation A tiempo completo

    Overview: **Summary** The Multichannel Manager (MCM) is responsible for enhancing customer engagement by managing and implementing multi-channel communication strategies, encompassing both one-on-one and one-to-many interactions. Reporting to the Business Unit Director, Iberia, this role is office-based. **Duties and Responsibilities** - Drive the...

  • Brand Manager, Dermatology Iberia

    hace 3 semanas

    Tres Cantos, España Incyte A tiempo completo

    Overview Summary The Brand Manager will be responsible of driving, coordinating, and executing the country dermatology strategies & assigned projects/tasks in a BU & matrix structure. The individual will be accountable and responsible for dermatology marketing in the country & work cross-functionally with other stakeholders & departments at a local and...

  • Brand Manager, Dermatology Iberia

    hace 1 mes

    Tres Cantos, Madrid provincia, España Incyte Corporation A tiempo completo

    Overview: Summary The Brand Manager will be responsible of driving, coordinating, and executing the country dermatology strategies & assigned projects/tasks in a BU & matrix structure. The individual will be accountable and responsible for dermatology marketing in the country & work cross-functionally with other stakeholders & departments at a local and...

  • National Manager

    hace 3 semanas

    Tres Cantos, España Incyte A tiempo completo

    Overview Summary The Market Access Manager is responsible for supporting the Iberia Market Access Director in the definition and implementation of the market access, and pricing strategy for current and future medicinal products of Incyte and in alignment with the EU VAP strategy. The Market Access Manager is therefore encouraged to work with...

  • Business Unit Director, IAI, Iberia

    hace 1 mes

    Tres Cantos, España Incyte A tiempo completo

    Overview Summary Has overall responsibility to establish, drive & execute the Inflammation & Autoimmunity (IAI) strategy for the build the operational structure & drive the launch of Incyte’s first dermatology brand, followed by subsequent launch products. To define & execute the business plan for IAI products in the market including delivery of...

  • Iberia Program Manager

    hace 1 mes

    Tres Cantos, España Trouw Nutrition A tiempo completo

    **Key Accountabilities** - Responsible for performance of direct & indirect reports (Workstream Leads, internal PMO and external PMO). - Responsible for implementing the program structure incl. workstreams, communication, documentation, reporting, controls and progress tracking, as well as monitoring adherence and taking appropriate measures in case of...

  • Iberia Program Manager

    hace 1 mes

    Tres Cantos, España Trouw nutrition A tiempo completo

    Key Accountabilities Responsible for performance of direct & indirect reports (Workstream Leads, internal PMO and external PMO). Responsible for implementing the program structure incl. workstreams, communication, documentation, reporting, controls and progress tracking, as well as monitoring adherence and taking appropriate measures in case of...

  • Regional Sales Manager, North, Spain

    hace 1 mes

    Tres Cantos, España Incyte A tiempo completo

    Overview Summary The main purpose of the role is the build, leadership, coaching & management of the IAI Network Specialist/KAM team to drive & execute exceptional performance & results of defined brand strategies at the local regional level, within compliance. The Regional Sales Manager is a pivotal member of the filed force team and is expected to...

  • Business Unit Director, Iai, Iberia

    hace 1 mes

    Tres Cantos, Madrid provincia, España Incyte Corporation A tiempo completo

    Overview: **Summary** Has overall responsibility to establish, drive & execute the Inflammation & Autoimmunity (IAI) strategy for the country. To build the operational structure & drive the launch of Incyte’s first dermatology brand, followed by subsequent launch products. To define & execute the business plan for IAI products in the market including...

  • Field Market Access Manager

    hace 4 semanas

    Tres Cantos, Madrid provincia, España Incyte Corporation A tiempo completo

    Overview: **Summary** The Field Market Access Manager is responsible for establishing and implementing the regional/account market access strategy in Iberia for current and future medicinal products of Incyte in his/her areas of responsibility under the supervision of the Iberia Market Access Director and in alignment with the EU VAP strategy. A very...

  • Regional Sales Manager, North, Spain

    hace 1 mes

    Tres Cantos, Madrid provincia, España Incyte Corporation A tiempo completo

    Overview: **Summary** The main purpose of the role is the build, leadership, coaching & management of the IAI Network Specialist/KAM team to drive & execute exceptional performance & results of defined brand strategies at the local regional level, within compliance. The Regional Sales Manager is a pivotal member of the filed force team and is expected to...

  • Key Account Manager

    hace 4 semanas

    Tres Cantos, España Nutreco External A tiempo completo

    ¿Te gustaría contribuir a una compañía que tiene como misión ‘Alimentar al Futuro’? ¿Tienes un perfil comercial y experiencia en gestión de grandes cuentas? ¿Buscas un nuevo reto en una empresa internacional dedicada a la nutrición animal? Si es así, ¡Nutreco tiene para ti esta interesante posición!¿Qué hacemos?Desde Nutreco, y como parte...

  • HR IT Demand Manager

    hace 1 mes

    Tres Cantos, España Siemens A tiempo completo

    Siemens GBS (Global Business Services) is looking for a Demand Manager preferably with a HR or IT systems background and experience with integrations of non-SAP/ Cloud based SaaS solutions. The position will have project management elements so any practice in this field would also be very advantageous. You can join our global team based in Spain, Portugal,...

  • Hse Trainee

    hace 1 mes

    Tres Cantos, España bioMérieux sa A tiempo completo

    A family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution...