Regional Manager Cataluna

hace 1 mes

Gavà, España Rentokil Initial A tiempo completo
Job Description

We are looking to hire a Regional Manager for our Pest Control Division, this individual is responsible for ensuring that customers remain at the centre of all operations. They will oversee the delivery of quality service and customer satisfaction, aiming to achieve and maintain high Net Promoter Scores (NPS) both externally and internally. They will manage customer interactions, prioritise customer needs, and implement a quality strategy in coordination with the Technical Director.

The Regional Manager leads cross-functional teams in sales, operations, and quality to meet the region’s financial and performance objectives. They are responsible for driving regional profitability by setting sales targets, optimising service delivery, and overseeing budget adherence.


Main tasks

  • Ensure customer satisfaction and quality of service to achieve a customer NPS of at least 40 and an internal team NPS of 50.

  • Manage and motivate regional teams across commercial, operations, and quality functions to meet KPIs and business objectives.

  • Oversee P&L management for the region, including budget compliance and profitability.

  • Develop and implement regional strategies aligned with the commercial and technical departments to enhance service quality and customer retention.

  • Drive sales growth by identifying opportunities, setting targets, and monitoring results against sales and margin objectives.

  • Ensure compliance with safety and operational regulations, while integrating new acquisitions into Rentokil procedures.

  • Maintain cross-functional communication to support regional and organisational goals.

  • Lead business reviews and proactively adjust action plans to address performance deviations.


Qualifications

Must Have

  • Bachelor's degree or equivalent sector experience

  • Minimum 5 years of experience in team, service, and P&L management within a multinational environment.

  • Proficient in ERP systems and Microsoft Office.

  • Fluent in English (C1-B2 level).

  • Availability to travel and work flexible hours.

  • Proven leadership skills with a focus on customer satisfaction and operational excellence.

Nice to have

  • Strong customer and commercial orientation with a results-driven mindset.

  • People-oriented approach with the ability to foster team development and engagement.

  • Strategic vision to align regional goals with organisational objectives.

  • Experience

  • High level of self-control, resilience, and adaptability in a fast-paced environment.

  • Ability to communicate effectively across different business units and functions



Additional Information

En Rentokil Initial, creemos en el poder de la diversidad. Nos comprometemos a crear un espacio donde todos/as se sientan valorados/as y respetados/as. Únete a nosotr@s siendo quien eres, porque aquí tod@s tienen un lugar.

  • Regional Manager Cataluna

    hace 2 meses

    Gavà, Barcelona provincia, España Rentokil A tiempo completo

    We are looking to hire a Regional Manager for our Pest Control Division, this individual is responsible for ensuring that customers remain at the centre of all operations. They will oversee the delivery of quality service and customer satisfaction, aiming to achieve and maintain high Net Promoter Scores (NPS) both externally and internally. They will manage...

  • Regional Manager Cataluna

    hace 2 meses

    08850 Gavà, Barcelona provincia, España Rentokil Initial A tiempo completo

    **Company Description** Rentokil Initial plc** Rentokil Initial (RI) delivers services that ‘Protect People, Enhance Lives’. We protect people from the risks of pest-borne disease, the risks of poor hygiene or from injury in the workplace. We aim to enhance lives with services that protect the health and well-being of people and the reputation of our...

  • Regional Manager Trade Compliance

    hace 7 meses

    Gavà, España The Lubrizol Corporation A tiempo completo

    We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and...

  • Regional Manager Trade Compliance Lead

    hace 2 meses

    Gavà, Barcelona, España The Lubrizol Corporation A tiempo completo

    We are seeking a highly skilled Regional Manager Trade Compliance to join our team at The Lubrizol Corporation. This role will be responsible for leading a team of trade compliance professionals, developing and implementing policies and procedures related to customs and trade regulations in Europe.Key Responsibilities:Lead a team of trade compliance...

  • Senior Area Manager for Pest Control Operations

    hace 4 semanas

    Gavà, Barcelona, España Rentokil Initial A tiempo completo

    Sobre el CargoBuscamos a un Senior Area Manager para liderar la operación de control de plagas en nuestra división. Este profesional será responsable de garantizar que los clientes estén al centro de todas las operaciones.Responsabilidades del CargoGarantizar la satisfacción del cliente y la calidad del servicio, con el objetivo de alcanzar un NPS...

  • Global Trade Compliance Expert

    hace 1 mes

    Gavà, Barcelona, España The Lubrizol Corporation A tiempo completo

    Regional Manager Trade Compliance Europe Job DescriptionAt The Lubrizol Corporation, we value diversity in professional backgrounds and life experiences. We enable a consistent, unbiased, and transparent recruitment process to create a positive experience for candidates. We recognize unique work and life situations and offer flexibility to ensure our...

  • Regional Manager

    hace 3 meses

    Gavà, Barcelona provincia, España Rentokil A tiempo completo

    The primary mission of this position is to manage the Region's profit and loss account, clients and human resources by implementing the necessary actions to ensure compliance with the service quality indicators (with the ultimate goal of reducing terminations) and the financial objectives established in the annual operating plan. Some of their...

  • Compliance Expert

    hace 4 semanas

    Gavà, Barcelona, España The Lubrizol Corporation A tiempo completo

    About The RoleWe are seeking a seasoned Compliance Expert to join our team as a Regional Manager Trade Compliance Europe. This is an exciting opportunity for a motivated individual with strong leadership skills and a deep understanding of trade regulations in Europe.Key ResponsibilitiesLead and develop a team of trade compliance professionals, fostering a...

  • Regional Manager

    hace 3 meses

    08850 Gavà, Barcelona provincia, España Rentokil Initial A tiempo completo

    **Descripción de la empresa** Rentokil Initial is the world's leading company in Pest Control and Environmental Hygiene services. Our vocation for service and innovation has made the Rentokil Initial Group one of the largest international service companies for companies and individuals in the world. **Descripción del empleo** The primary mission of this...

  • Strategic Marketing Specialist for Life Science in Europe

    hace 4 semanas

    Gavà, Barcelona, España Lubrizol Corporation A tiempo completo

    About Lubrizol CorporationWe are a specialty chemical company that delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Our science is grounded in more than 90 years of innovation, with a global presence of over 100 manufacturing facilities, sales and technical offices, and approximately 8,000 employees worldwide.We...

  • Marketing Specialist Life Science Europe

    hace 1 mes

    Gavà, España Lubrizol Corporation A tiempo completo

    About Lubrizol  The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about...

  • Inside Sales Representative

    hace 7 meses

    Gavà, Barcelona provincia, España Lubrizol Corporation A tiempo completo

    **About Lubrizol** **Job Title**: Inside Sales Representative*** **Job Location**:Gava, Barcelona **Job type**: Permanent **Type of role**: Hybrid **Join Our Thriving Team at Lubrizol as Inside Sales Representative** Unleash Your Potential. At Lubrizol we're transforming the Beauty Industry and looking for exceptional talent to join us on this journey....