Booking Sales Manager with Dutch + German

hace 2 meses


Barcelona, España Boataround A tiempo completo

Attention to all superheroes out there looking for attractive work opportunities We are looking for a team player with a desire to work in a young and dynamic environment of tourism and hospitality

What would be the responsibilities of this position?

  • Customer Interaction: Interact with customers via phone, and email to understand their booking requirements and preferences. Provide accurate and timely information about available options, pricing, and terms.
  • Booking Management: Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
  • Reservation Handling: Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
  • Sales Assistance: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
  • Product Knowledge: Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
  • Customer Service: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally. Handle customer inquiries, complaints, or special requests with care and efficiency.

Requirements

  • Excellent communication and customer-oriented approach.
  • Solution and result-driven person.
  • Flexible, easygoing, and adaptable team player with a positive ‘can-do attitude’.
  • Fluent in English + Dutch + German.

Benefits

  • 27 vacation days per year.
  • Permanent contract.
  • Home office-like working option (5 days per quarter).
  • ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
  • 10% Discount for renting a boat.
  • Referral bonus (300 euros).
  • Coffee, tea, cookies, fruit & more at the office.
  • Office in Plaza Urquinaona with amazing views
  • Working in an international and friendly environment - you never know, if English, German, Italian, or another language will be spoken.
  • Team events
  • Dog-friendly office

Please note that this position requires working on shifts. More details will be provided on the prescreening call. 

1900€ - 2500€ (base salary) + shift allowance + commissions from sales.



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