Empleos actuales relacionados con Night Front Desk Agent - Barcelona - Mandarin Oriental Hotel
-
Night Front Desk Agent
hace 3 meses
Barcelona, España Mandarin Oriental Hotel Group A tiempo completo**Position**: Night Front Desk Agent (Full time #539791) **Property / Office**: Mandarin Oriental, Barcelona **Location**: Barcelona, Spain **A brief description about us**: Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by Gaudi. The...
-
Night Front Desk Agent
hace 3 meses
Barcelona, España Mandarin Oriental Hotel Group A tiempo completo**Position**: Night Front Desk Agent (Full time #535581) **Property / Office**: Mandarin Oriental, Barcelona **Location**: Barcelona, Spain **A brief description about us**: Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by Gaudi. The...
-
Front Desk Night
hace 3 meses
Barcelona, España Mandarin Oriental Hotel Group A tiempo completo**Position**: Front Desk Night - Supervisor (Full time #539792) **Property / Office**: Mandarin Oriental, Barcelona **Location**: Barcelona, Spain **A brief description about us**: Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by...
-
Night Receptionist
hace 2 semanas
Barcelona, Barcelona, España Importante Empresa A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Night Receptionist to join our team at Importante Empresa. As a Night Receptionist, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient front desk operation, and maintaining a high level of knowledge about our hotel and services.Key...
-
Night Receptionist
hace 2 semanas
Barcelona, Barcelona, España Importante Empresa A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Night Receptionist to join our team at Importante Empresa. As a Night Receptionist, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient front desk operation, and maintaining a high level of knowledge about our hotel and services.Key...
-
Front Office Agent Day and Night
hace 4 meses
Barcelona, España Novum Management GmbH A tiempo completoFor our new hotel opening we are looking for a **Front Office Agent*.** Front Office Agent* Day and Night **Your Tasks**: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As our **Front Office Agent**, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate...
-
Front Desk Representative
hace 6 días
Barcelona, Barcelona, España Accor Hotels A tiempo completo{"title": "Front Desk Agent", "description": "Join Our Team as a Front Desk AgentAt Fairmont Pittsburgh, we are seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key...
-
Front Desk Representative
hace 6 días
Barcelona, Barcelona, España Accor Hotels A tiempo completo{"title": "Front Desk Agent", "description": "Join Our Team as a Front Desk AgentAt Fairmont Pittsburgh, we are seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key...
-
Front Desk Agent
hace 4 meses
Barcelona, España Mandarin Oriental Hotel Group A tiempo completo**Position**: Front Desk Agent (M/F) (Full time #539703) **Property / Office**: Mandarin Oriental, Barcelona **Location**: Barcelona, Spain A brief description about us: Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by Gaudi. The hotel...
-
Front Desk Associate
hace 3 semanas
Barcelona, Barcelona, España Wilson Boutique Hotel Bcn A tiempo completo**About Us**At Wilson Boutique Hotel Bcn, we are a leading independent hotel in Barcelona, offering a unique and personalized experience to our guests. As a Front Desk Associate, you will be the face of our hotel, responsible for ensuring a warm and welcoming experience for our guests during intensive night shifts.**Key Responsibilities**Greet and assist...
-
Front Desk Associate
hace 2 semanas
Barcelona, Barcelona, España Wilson Boutique Hotel Bcn A tiempo completo**About Us**At Wilson Boutique Hotel Bcn, we are a leading independent hotel in Barcelona, offering a unique and personalized experience to our guests. As a Front Desk Associate, you will be the face of our hotel, responsible for ensuring a warm and welcoming experience for our guests during intensive night shifts.**Key Responsibilities**Greet and assist...
-
Front Desk Representative
hace 6 días
Barcelona, Barcelona, España Accor Hotels A tiempo completoFront Desk Agent Job DescriptionAt Fairmont Pittsburgh, we are seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in ensuring their stay with us is exceptional.Key Responsibilities:Greet guests warmly and efficiently, making them feel welcome...
-
Front Desk Representative
hace 6 días
Barcelona, Barcelona, España Accor Hotels A tiempo completoFront Desk Agent Job DescriptionAt Fairmont Pittsburgh, we are seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in ensuring their stay with us is exceptional.Key Responsibilities:Greet guests warmly and efficiently, making them feel welcome...
-
Front Desk Associate
hace 6 días
Barcelona, Barcelona, España Wilson Boutique Hotel Bcn A tiempo completoJoin Our Team as a Receptionist at Wilson Boutique Hotel BcnWe are seeking a highly skilled and experienced Receptionist to join our team at Wilson Boutique Hotel Bcn in Barcelona. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests during intensive night shifts.Key Responsibilities:Greet...
-
Front Desk Associate
hace 6 días
Barcelona, Barcelona, España Wilson Boutique Hotel Bcn A tiempo completoJoin Our Team as a Receptionist at Wilson Boutique Hotel BcnWe are seeking a highly skilled and experienced Receptionist to join our team at Wilson Boutique Hotel Bcn in Barcelona. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests during intensive night shifts.Key Responsibilities:Greet...
-
Front Desk Agent
hace 4 semanas
Barcelona, España Accor Hotels A tiempo completoCompany DescriptionLocated in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city.Be a part of history, providing service to our guests in an iconic and luxurious setting.We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.Job DescriptionBe part of a legacy of...
-
Front Desk Agent
hace 3 semanas
Barcelona, España Accor Hotels A tiempo completo.Company Description:Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.What Is In It For You:Competitive salary and flexible benefit plansOpportunity for...
-
Front Desk Hospitality Agent
hace 2 semanas
Barcelona, Barcelona, España Sonder A tiempo completoAbout SonderSonder is a revolutionary hospitality company that is changing the way people experience travel. We offer a unique blend of innovative technology and inspiring, thoughtfully designed accommodations that combine to create a seamless and exceptional guest experience.Job SummaryWe are seeking a highly skilled and personable Front Desk Hospitality...
-
Front Desk Hospitality Agent
hace 2 semanas
Barcelona, Barcelona, España Sonder A tiempo completoAbout SonderSonder is a revolutionary hospitality company that is changing the way people experience travel. We offer a unique blend of innovative technology and inspiring, thoughtfully designed accommodations that combine to create a seamless and exceptional guest experience.Job SummaryWe are seeking a highly skilled and personable Front Desk Hospitality...
-
Front Desk Hospitality Agent
hace 2 semanas
Barcelona, Barcelona, España Sonder A tiempo completoAbout SonderSonder is a hospitality company that aims to revolutionize the way people experience travel. We offer a unique blend of technology and human touch to create a seamless and enjoyable stay for our guests.The RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Hospitality Agent. As a key member of...
Night Front Desk Agent
hace 3 meses
Night Front Desk Agent
Apply now Position: Night Front Desk Agent (Full time #539791)
Property / Office: Mandarin Oriental, Barcelona
Location: Barcelona, Spain
A brief description about us:
Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by Gaudi.
The hotel belongs to the Mandarin Oriental Hotel Group which is an international hotel management group with more than 38 luxury hotels, resorts and residences with a worldwide presence in Asia, Europe and the Americas.
Mandarin Oriental Barcelona Hotel has 120 rooms, 28 of which are suites. All of our exquisite rooms and suites are uniquely decorated by Patricia Urquiola.
In addition to accommodation, the hotel has rooms that we rent for all kinds of events, such as weddings, meetings, business meetings...
Regarding the hotel's gastronomy, we have a 2 Michelin star restaurant, a wonderful cocktail bar, indoor garden Mimosa and the pool terrace where you can enjoy light dinners or spectacular views.
The hotel Spa consists of 8 treatment rooms, both facial and body, indoor pool and gym.
We are currently looking for new talent to join the Front Office department as Night Front office Agent.
What will be the main functions you will perform in your position?
The Front Desk Agent reports to the Front Desk Manager and receives coaching, guidance and other duties from the Front Desk Manager as well as from the Front Office Supervisor.
Greet and escort guests promptly to their rooms if needed.
Performs all Mandarin Oriental standards at arrival and departure in accordance with Legendary Quality Experience.
Acts as a PBX Operator when necessary.
Handle cash drawer properly as outlined in the MOHG Controller’s manual.
Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct.
Address special guest preferences recorded in guest history profiles.
Able to communicate special features and services unique to the guest’s needs.
Stay current with developments and procedures in the hotel by attending daily Front Desk briefings and reviewing the Front Desk communications board regularly.
Provide quality service to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience.
Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues.
Handle guests incoming and outgoing correspondence, (facsimile, messages, mail, etc.)
Communicate clearly with the Night Auditor and Accounting Department.
Establish a good working knowledge of the Accounting Department so as to facilitate guests and Management requests for historical data.
Provide assistance to guests in the lobby.
Responsible for preparation of the daily arrival bucket, in-house bucket and next day arrivals (including welcome cards, guest business cards, registration cards and limousine arrivals).
In charge of guest invoices (in-house).
Provide a complete version of next day correspondence (arrange group check in, check next day limousine transfers with concierge, copy cost declarations, etc).
Check credit card authorization in SMS for all in-house guests.
In charge of all incoming reservations, after reservations team has left. Especially at the weekend.
Accounting duties: open balances on checked out guest accounts, check paid outs and adjustment receipts.
Perform any other reasonable duties as required by the management of the Hotel.
Requirements
Knowledge of computers and systems. Possess an excellent written and verbal command of Spanish and English. Excellent overall communication skills. Strong desire to provide excellent guest service. The ability to work well in a team environment. Possess a pleasant and outgoing personality. Previous Front Desk experience in a luxury hotel.What kind of talent are we looking for this position?
- We are looking for a person with good customer orientation.
- To be used to work in a team and like to learn from multiculturalism.
- The person who joins us must be committed and professional.
- We are looking for someone who is responsible and reliable.
What do we offer our talent when working at Hotel Mandarin Oriental, Barcelona?
- We have a Canteen with a different menu every week, so you can eat during your work shift.
- We have a learning platform where you can be trained in the courses you are interested in.
- Our laundry team will provide you with a clean and ironed uniform whenever you need it.
- Our working environment at the hotel is young, fun and multicultural.
- Complimentary stays and special staff rates.
- You can have a tea or coffee whenever you want in our Coffee corner.
- Be part of a company with worldwide recognition.
- Join a team with a passion for service and luxury.
- You will have at your disposal an electric kick scooter & bike parking.
- We organize staff parties and team buildings throughout the year.
- We offer options for growth and / or projection within the group.
- We offer free weekly physiotherapy sessions, so you can relax.
- Enjoy your birthday, free to spend it with whoever you wish
Mandarin Oriental is a company that promotes equal opportunities in employment. We highly appreciate the uniqueness of each individual, including their diverse perspectives, cultures, lifestyles, and personal circumstances. Our commitment lies in ensuring equal opportunities for all and creating a work environment that is both productive and free from any form of unfair or unlawful discrimination.
Advertised: 18 Jun 2024 Romance Daylight Time
Applications close: 30 Sep 2024 Romance Daylight Time
Back to search results Apply now Refer a friend
