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Night Receptionist
hace 2 meses
Job Summary
We are seeking a highly skilled and customer-focused Night Receptionist to join our team at Importante Empresa. As a Night Receptionist, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient front desk operation, and maintaining a high level of knowledge about our hotel and services.
Key Responsibilities
- Provide personalized guest service, responding to inquiries and resolving issues in a timely and professional manner.
- Manage front desk operations, including check-in, check-out, and room assignments.
- Maintain accurate records and reports, including guest information and hotel operations.
- Stay up-to-date on hotel services, amenities, and promotions to effectively communicate with guests.
- Collaborate with other departments to ensure seamless guest experiences.
- Perform other duties as required to support the front office team.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong knowledge of hotel operations and services.
- Ability to maintain confidentiality and handle sensitive information.
- High school diploma or equivalent required; hospitality experience preferred.
About Us
Importante Empresa is a leading hospitality company dedicated to providing exceptional guest experiences. Our team is passionate about delivering personalized service and creating memorable moments for our guests.
