Accommodation Area Market Manager

Hace 21 horas

barcelona, kingdom of spain eDreams ODIGEO Jornada completa

As you contemplate your future you might be asking yourself Whats the next step? Start your journey with us

Were seeking an experiencedArea Market Managerto join our Accommodation team in Barcelona Hybrid to own the commercial performance of a group of key markets managing a team of Market Managers and Market specialists to drive growth and retention of our hotel accounts and achieve our main targets If youre ready to soar were ready to take you there

Why eDreams ODIGEO
Were the worlds leading travel subscription platform

We pioneered Prime the first and worlds leading travel subscription programme since launching in 2017 Millions of Prime members every year across multiple markets 5 brands: eDreams GO Voyages Opodo Travellink and the metasearch engine Liligo This entire Prime experience is powered by a proprietary industryleading AI platform that delivers a smarter hyperpersonalised service and comprehensive travel experience globally to its members Diversity is our strength thats why our eDOers are coming from different nationalities from all continents 99 permanent contracts

Prime members are subscribed to global travel gaining access to a comprehensive multiproduct offering for all their travel needsincluding hotels rail flights dynamic packages and car rental among others compounded by industryleading flexibility features and exclusive memberonly benefits

What you will do:
The Roles

Key Responsibilities
and Tasks

As an eDOer you will have clear objectives great challenges and a clear overview of how your work contributes to the global company project and its customers As a Area Market Manager in the Accommodation team you will be in charge of:

Be accountable for the KPIs of all the markets in your assigned area monitoring each market and key accounts and owning the recovery plan when a market or account is off track At all times ensure content rates and availability across your area is competitive and attractive and that additional inventory and promotional offers are secured for highdemand periods Translate the account management strategy into quarterly area plans clarifying priorities objectives and expectations as well as reviewing and validating the plans built by your Market Managers and Market Specialists to ensure alignment with the overall area targets Lead coach and develop a team of Market Managers and Market Specialists: Daytoday coaching and support regular 1:1s performance reviews development plans hiring and onboarding Build senior relationships with the most strategic accounts in your area and act as an escalation point in complex negotiations When relevant attend industry fairs and events to meet strategic partners Alongside the other Area Market Managers support the Head of Account Management on wider business initiatives leading assigned projects and representing Account Management in internal business reviews In particular ensure that market insights are fed back to the rest of the Inventory team Embed AI into your teams ways of working so it becomes a consistent way of working rather than isolated experimentation sponsor the highestvalue use cases and coach your team on using AI effectively and responsibly

What you need to succeed:
Good to have

Bring your unique perspective speak up and offer disruptive solutions Youll have the opportunity to learn and grow while making a real impact on our team Heres what you need to succeed: Proven experience in account management or sales in the hotel industrymustwith at least 5 years in a commercial role strong negotiation skills and a track record of developing trusted relationships with key hotel partners chains or other relevant industry actors Strong understanding of how hotel partners operate leverage different distribution channels and make decisions At least one relevant experience managing a commercial team: setting clear and measurable objectives giving ongoing actionable feedback and building action plans for both top and low performers Full English proficiencymust additional European language desired Channel Managers knowledge and proficiency with CRM tools Salesforce a plus Partnerfacing focus: a genuine preference for time spent with hotel partners personally building and owning senior relationships with chains and groups alongside managing your team Result oriented: proven ability to translate targets into clear owned objectives for each team member and to keep the team focused on delivery in a fastmoving resultsdriven environment Adaptability and resilience : comfortable with change shifting priorities and ambiguity and able to reprioritize quickly when market conditions or business needs evolve Handson approach: ready to step direct