Customer Success Representative

Hace 2 días

gràcia, kingdom of spain Ingram Micro Jornada completa

Customer Success Representative - Dutch Speaker (h/m/x) Cloud Customer Success Representative (Dutch Speaker) Barcelona, Spain (Diagonal Mar Area) 6-Month Temporary Contract Salary: €30,000 - €32,000 Gross per Year Hybrid Model: 3 days remote | 2 days office

Join an International Cloud Technology Team We are looking for a Cloud Customer Success Representative to support partners across Europe and help drive customer satisfaction, retention, and revenue growth. This is an exciting opportunity for a customer-focused professional who enjoys building relationships, solving challenges, and helping partners get the most value from cloud solutions.

Key Responsibilities
  • Act as the main point of contact for partners within your territory.
  • Deliver an outstanding customer experience and drive partner engagement.
  • Support onboarding, issue resolution, and adoption of cloud solutions.
  • Build strong relationships and identify opportunities for growth and retention.
  • Collaborate with Sales, Finance, and Vendor teams to ensure partner success.
  • Gather partner feedback and champion continuous improvement initiatives.
  • Monitor and contribute to key retention and revenue metrics.
What We're Looking For
  • 1-2 years of experience in Customer Success, Account Management, Sales, Consulting, or a similar customer-facing role.
  • Strong communication, relationship-building, and problem-solving skills.
  • Commercial mindset with a customer-first approach.
  • Ability to work in a fast-paced, dynamic environment.
  • Native Dutch speaker.
  • Professional level of English.
What We Offer
  • Competitive salary (€30K-€32K)
  • Hybrid working model (3 days from home)
  • Modern offices in Barcelona (Diagonal Mar)
  • International and collaborative environment
  • Exposure to leading cloud technologies
  • Great opportunity to develop your career in Customer Success

Ready for your next challenge?