Hotel Director

Hace 1 día

comunidad de madrid, España Celebrity Cruises Jornada completa

  • Ability to speak English clearly, distinctly and cordially with guests.
  • 5-10 yrs background experience as Hotel Director/Rooms Division Director/Revenue Management Director/Hotel Operations Director in 5 * Luxury and/or Ultra Luxury Hotel.
  • Hotel Director shipboard experience is REQUIRED .

Essential Duties and Responsibilities:

  • Effectively manages overall ship operations and guest experience.
  • Achieves the highest levels of guest satisfaction under all circumstances, through effective responsiveness, follow through and the team’s ability to resolve issues.
  • Ensures all inventory levels are appropriate per targets and operational requirements.
  • Responsible for overall hotel department financial performance (expenses/revenue).
  • Actively displays a business ownership mentality when developing tactical plans to achieve financial targets.
  • Works from an entrepreneurial perspective to develop and implement new ideas for revenue and to improve operational efficiencies.
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