Part Time Receptionist
Hace 23 horas
madrid, España
Silversea
Jornada completa
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Preferably 2 years experience in guest-facing/Guest Services/Front Desk at an
International 5 star/Luxury
establishment. Basic accounting knowledge Excellent fluent English (verbal and written). Advanced language skills in one of
Spanish, Portuguese, German
,
French
are highly desirable. Responsible to provide exceptional guest services at the reception desk. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction. Assists guests with financial transactions (cash payments, traveler’s checks; foreign currency exchange, credit cards and cash advances) balancing all cash handling with the Financial Officer at the end of the cruise. Positive and efficient management of the daily duties at the Reception Desk, to include but not limited to: RSVP of invitations, Mailing service, DVD/CD rental, Preparation of newspaper list and newspaper deliveries, Restaurant reservations, Wake up calls. Adheres to Standard Operating Procedures set forth by the Company, and is accountable for such practices. #
International 5 star/Luxury
establishment. Basic accounting knowledge Excellent fluent English (verbal and written). Advanced language skills in one of
Spanish, Portuguese, German
,
French
are highly desirable. Responsible to provide exceptional guest services at the reception desk. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction. Assists guests with financial transactions (cash payments, traveler’s checks; foreign currency exchange, credit cards and cash advances) balancing all cash handling with the Financial Officer at the end of the cruise. Positive and efficient management of the daily duties at the Reception Desk, to include but not limited to: RSVP of invitations, Mailing service, DVD/CD rental, Preparation of newspaper list and newspaper deliveries, Restaurant reservations, Wake up calls. Adheres to Standard Operating Procedures set forth by the Company, and is accountable for such practices. #