eCommerce Product Owner
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Are you passionate about shaping innovative digital solutions and bridging the gap between Business and IT? Do you thrive in a collaborative, agile environment? AXA Partners is seeking a proactive and experienced Global Product Owner to lead our eCommerce (NEO) platform. Join us to drive value creation through customer-centric product management and agile practices. About the role: As the Global Product Owner for eCommerce (NEO), you will be the key interface between business stakeholders, IT teams, and external partners. Your primary focus will be to define and prioritize product features, ensure excellent customer experience, and foster collaboration across multinational teams. You will champion agile methodologies, represent the product in governance forums, and ensure solutions align with business strategy and customer needs. What you’ll be doing:
- Lead the product vision, ensuring alignment with business goals
- Manage and prioritize the product backlog, balancing project, maintenance, and improvement needs
- Act as the voice of the customer and internal stakeholders to deliver value-driven solutions
- Collaborate closely with IT owners, realization teams, and external vendors to facilitate delivery
- Oversee budgeting, resource allocation, and reporting for the product
- Organize and participate in agile ceremonies, validate stories, and oversee user acceptance testing
- Challenge requirements and foster consensus among diverse stakeholders
- Maintain SLA agreements and monitor product performance
- Represent the product in governance bodies and communicate progress effectively
- Deep understanding of Agile principles, terminology, and philosophy
- Strong domain expertise in eCommerce or related functional areas, with knowledge of IT solutions being a plus
- Proven experience working with IT teams, ideally in a multinational environment
- Excellent stakeholder management skills, including engagement with senior management
- Exceptional communication skills in English; additional languages are a plus
- Strong organizational, negotiation, and problem-solving abilities
- Demonstrated professionalism and alignment with AXA’s values and leadership behaviors
- Willingness for occasional international travel