International Assistant Account Manager
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- Onboard new partners who register on Click&Boat (80%)
- Assist partners throughout creation of boat listings, including ads and pictures
- Show partners how the platform works
- Help partners maximize account potential by updating ads and ensuring calendars are up to date
- Enhance partner engagement by answering questions and doubts about platform use
- Carry out market research according to business needs
- Participate actively in BU weekly/monthly presentations
- Collaborate with Account Managers, Sales, and Customer Experience teams to deliver a high-quality experience
- Fluent in English
- Ideally a first experience (internship or student / summer job) in a customer facing role
- Dynamic and at ease on the phone
- Enjoy advising and be an ongoing person
- Customer satisfaction as a main source of motivation
- Team player who inspires trust
- Ready to take initiatives and battle for user satisfaction
- Interested in start-up environments
- Proactive and ready to share ideas to improve services
- Knowledge of another language is highly valued (bonus)
- Boating background and interest is valued (bonus)
Demonstrates strong customer engagement skills, with a focus on onboarding and supporting partners in maximizing their account potential on the Click&Boat platform. Proactive in market research and collaboration with cross-functional teams to enhance user satisfaction.
Highest-signal resume keywords- Customer Engagement
- Onboarding Experience
- Market Research
- Fluent in English
- Team Collaboration
- Dynamic Communication
- Proactive Problem Solving
- Customer Satisfaction Focus
- Trust Building
- Initiative Taking
- Boating Background
- Start-Up Environment
- Customer Facing Role
- Account Management
- Partner Support
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