German-Speaking Customer Support Specialist

Hace 1 día

barcelona, cataluña, España Sumup Jornada completa

SumUp is seeking a Customer Support Agent for the Consumer team in our Barcelona HQ, focusing on German-speaking consumers. You’ll be the direct link to customers, delivering exceptional support and shaping the consumer experience as the team grows.

You’ll collaborate with Product, Engineering, Risk and Fraud teams to resolve issues, improve processes, and help define what outstanding consumer support looks like at SumUp. This is a founding role in a brand-new team.