Azure & 365 Cloud Support Engineer – Break-Fix
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Ingram Micro is seeking a Senior Technical Support Engineer to act as a technical authority for complex customer challenges across Azure, AWS, and ERP-integrated environments. You will own escalations, lead incident response, and partner cross-functionally to improve system resilience and customer experience.
The role requires a Bachelor's degree and 5+ years in cloud support or related fields, with strong SQL knowledge and ITIL process experience.