Finance Ops Support Fr/En
Hace 16 horas
madrid, kingdom of spain
Naboo
Jornada completa
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Job Details
EU work permit mandatory. Full-time position, Monday to Friday, limited remote work (1 day per week).Role & Responsibilities
Ensure high‑end Customer Support, being reactive to Client and Supplier.Provide clear and concise answers within set SLAs.Ensure past events have the correct final amounts from each supplier.Ensure past events are correctly invoiced to the client.Follow‑up on outstanding items and manage potential disputes.Own the end‑to‑end Customer Support process and execution.Monitor KPIs and SLAs and report on team performance.Recruit, onboard, and train junior team members.Compensation & Benefits
Package: 29,000€ to 32,000€ depending on experience + benefits.Beautiful offices in the center of Barcelona.Top‑notch work equipment (MacBook).Events that bring our team together.Qualifications
1 to 3 years of experience in a Customer Support role at a tech scale‑up.Fluent in English and French.
EU work permit mandatory. Full-time position, Monday to Friday, limited remote work (1 day per week).Role & Responsibilities
Ensure high‑end Customer Support, being reactive to Client and Supplier.Provide clear and concise answers within set SLAs.Ensure past events have the correct final amounts from each supplier.Ensure past events are correctly invoiced to the client.Follow‑up on outstanding items and manage potential disputes.Own the end‑to‑end Customer Support process and execution.Monitor KPIs and SLAs and report on team performance.Recruit, onboard, and train junior team members.Compensation & Benefits
Package: 29,000€ to 32,000€ depending on experience + benefits.Beautiful offices in the center of Barcelona.Top‑notch work equipment (MacBook).Events that bring our team together.Qualifications
1 to 3 years of experience in a Customer Support role at a tech scale‑up.Fluent in English and French.