Mdm Operations Lead
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Role Summary
We are looking for an MDM Operations Lead to support the day-to-day operations and delivery of Master Data Management across domains and global regions for Alexion. This is a delivery-oversight and stakeholder-facing role, not a pure development role. You will connect business and technical teams, keep an eye on the strategic picture, and make sure MDM deployments land on time.
Key Responsibilities
- Support day-to-day MDM operations and delivery across multiple data domains and global regions
- Monitor delivery progress and the performance of the delivery team (developers, testers, and support staff)
- Help ensure deployments and releases are delivered on schedule
- Translate business requirements into clear technical work for the delivery team
- Explain technical issues, developments, and outcomes to business stakeholders and the MDM Lead in plain language
- Manage detailed delivery items without losing sight of the broader MDM strategy and major programs
- Partner with the MDM Lead on strategy and programme-level planning
Required Skills and Experience
- Communication: strong written and verbal communication across business and technical audiences (essential)
- MDM expertise: hands-on experience delivering or operating an MDM platform
- Delivery oversight: experience monitoring teams, tracking progress, and driving on-time delivery
- Strategic perspective: able to balance operational detail with long-term direction
Technology Preferences (in order of preference)
Veeva Network (ideal) /Reltio or another enterprise MDM platform/ Informatica MDM or a comparable tool
Experience
- 10+ years of experience in Data Management, Master Data Management (MDM), or related enterprise data domains.
- Experience leading or coordinating MDM operations, delivery, or support teams.
- Proven ability to manage stakeholders across business and technical functions.
- Experience working in global or multi-regional environments.
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