Customer Success Manager
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Build and maintain strong relationships with clients, understanding their evolving training needs.
Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes.
Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions.
Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning.
Impact and Growth: Help businesses upskill their workforce while growing your career in a thriving global company.
Fast‑Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning.
Fluent or bilingual in German
Intermediate English proficiency
Passionate about customer success and relationship management
Highly organized and adaptable to varied projects
Experience in Training, e‑Learning, or HR Solutions (SaaS) is a plus.
Medical insurance.
Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide:
goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper‑personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device.
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