Cx Qa Leader: Scale, Automation

Factorial is seeking a CX Quality Assurance Manager to lead a team of Quality Analysts across

Perk is seeking a Senior Director of Customer Care Spend to lead and scale a global, high-performing spend customer care team.Lea atentamente toda la información sobre esta oportunidad y luego utilice el botón de solicitud de abajo para enviar su CV y su candidatura.You will design the operating model, own KPIs (CSAT, SLA, churn), and collaborate with WFM,...

Perk is seeking a Senior Director of Customer Care Spend to lead and scale a global, high-performing spend customer care team. You will design the operating model, own KPIs (CSAT, SLA, churn), and collaborate with WFM, Product, Sales, and Account Management to drive growth and excellence. This is a hands-on leadership role in a fast-growing fintech/SaaS...

Factorial HR is seeking a Quality Assurance Manager to lead the CX Quality team, shaping how we measure and scale quality across our Customer Experience org.Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación.You will audit, automate, calibrate, and drive improvements that...

ALOHAS is seeking a CX Automation & AI Lead to scale customer experience with no headcount growth. You will architect the automated CX model, define deflection flows, AI agents, and human-in-the-loop processes ensuring context is preserved across channels. Based in Barcelona or willing to relocate, you will collaborate with IT, Data, and PMO to integrate...

Exoticca is seeking a B2B Operations Manager – Customer Experience to lead and scale our B2B support operations globally.¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.You will own performance, scalability, and evolution of B2B operations supporting...

“Come as you are” Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance. Role Purpose The CX Integration Manager delivers a more segmented, higher-converting website experience across brands moving us from...

About Keyfactor Our mission is to securely connect the world: humans, machines, and AI.Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción.Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take...

CX Learning & Development Specialist at Quince in Barcelona, CT, ES. This Full time on site position offers great opportunities for career growth.ABOUT QUINCE Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really...